At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer service in a luxury retail environment.
- Company: Join LOEWE, a prestigious luxury brand with a rich heritage and commitment to craft.
- Benefits: Gain valuable experience in fashion, art, and culture while working in a supportive team.
- Other info: Flexible, collaborative work environment with opportunities for growth and development.
- Why this job: Be a role model and inspire others while achieving personal and team goals.
- Qualifications: Retail experience and a passion for fashion, art, and culture are essential.
The predicted salary is between 36000 - 60000 £ per year.
Team Leader – Loewe – New Bond Street London
Join to apply for the Team Leader – Loewe – New Bond Street London role at Loewe
About Us
Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world.
At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
Position
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast-moving and ambitious company.
As Team Leader, you will support Store Management in ensuring service standards are achieved throughout the store. You will actively sell to achieve your individual goals but in addition, support floor management and leading the team in day-to-day activities. You will be a role model to the team, supporting them to achieve their individual goals and supporting the Management team in operational duties.
Job Responsibilities
- Assist the Management with day-to-day management of the team.
- Act as the Manager on Duty in the absence of Management.
- Responsible for opening and closing the store in the absence of Management.
- Support Management with delivering training and coaching to the team.
- Be an exceptional team player consistently achieving individual and team objectives.
- Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations.
- Exemplify and share our brand history and heritage to the team and clients.
- Highlight our product categories through your product knowledge to cross sell and upsell.
- Engage with diverse clients, always putting them at ease to develop long lasting relationships.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
Profile
What is important for the role:
- Experience within a similar retail role.
- A deep interest in Fashion, Art, and Culture.
- Experience working with and leading a diverse, dynamic team.
- Excellent organizational, prioritization and multitasking skills.
- Ability to lead and inspire the team to perform at their best.
- Comfortably adapts and connects with different employees and clients.
- Effective communication skills with the sensitivities to build and maintain a client book.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Flexible, adaptable, and collaborative approach to work.
- Fluent in English and additional language is a bonus.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Loewe by 2x.
London, England, United Kingdom
Team Leader - Loewe - New Bond Street London employer: LOEWE
At LOEWE, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. As a Team Leader, you will not only lead a passionate team but also have access to continuous learning opportunities and the chance to engage with a diverse clientele, all while contributing to a brand renowned for its commitment to craftsmanship and culture. Join us to be part of a legacy that values creativity, collaboration, and personal growth in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Loewe - New Bond Street London
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history, values, and products. When you show genuine passion for their craft and culture during your interview, it’ll definitely set you apart from the crowd.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to connect with diverse clients and inspire your team. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Showcase your leadership style! Think about how you can motivate and support your team. Share examples of how you've led a team in the past, and be ready to discuss how you’d handle challenges at LOEWE.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LOEWE family. Good luck!
We think you need these skills to ace Team Leader - Loewe - New Bond Street London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion, art, and culture shine through. We want to see how your interests align with LOEWE's values and heritage, so don’t hold back on sharing what inspires you!
Highlight Your Team Leadership Skills:As a Team Leader, it’s crucial to demonstrate your experience in leading and inspiring a diverse team. Share specific examples of how you've motivated others and achieved goals together – we love a good success story!
Be Client-Centric:LOEWE is all about exceptional customer service, so make sure to emphasise your ability to connect with clients. Talk about how you've built relationships and exceeded expectations in previous roles – we want to know how you make customers feel valued!
Keep It Professional Yet Personal:While we appreciate professionalism, we also want to get a sense of who you are. Use a friendly tone in your application and let your personality come through. Remember, we’re looking for someone who fits into our vibrant culture, so be yourself!
How to prepare for a job interview at LOEWE
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, values, and current collections. Understanding their commitment to craftsmanship and culture will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, as well as how you’ve handled challenges. This will demonstrate that you're ready to take on the Team Leader role.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share specific instances where you went above and beyond for a client, as this aligns perfectly with LOEWE's focus on creating memorable experiences.
✨Demonstrate Your Passion for Fashion and Culture
Express your genuine interest in fashion, art, and culture during the interview. Discuss any relevant experiences or knowledge you have that can contribute to LOEWE’s ethos, showing that you’re not just a fit for the role but also for the brand.
