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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service in a luxury retail environment.
- Company: Join LOEWE, a prestigious luxury brand with a rich heritage in craftsmanship.
- Benefits: Full-time role with opportunities for growth in a vibrant, inclusive culture.
- Other info: Engage with diverse clients and develop lasting relationships in a fast-paced setting.
- Why this job: Be part of a creative team that values art, culture, and individuality.
- Qualifications: Experience in retail, strong leadership skills, and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
Join to apply for the Team Leader – Loewe – New Bond Street London role at Loewe.
About Us
Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world. At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
Position
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast-moving and ambitious company. As Team Leader, you will support Store Management in ensuring service standards are achieved throughout the store. You will actively sell to achieve your individual goals but in addition, support floor management and leading the team in day-to-day activities. You will be a role model to the team, supporting them to achieve their individual goals and supporting the Management team in operational duties.
Job Responsibilities
- Assist the Management with day-to-day management of the team.
- Act as the Manager on Duty in the absence of Management.
- Responsible for opening and closing the store in the absence of Management.
- Support Management with delivering training and coaching to the team.
- Be an exceptional team player consistently achieving individual and team objectives.
- Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations.
- Exemplify and share our brand history and heritage to the team and clients.
- Highlight our product categories through your product knowledge to cross sell and upsell.
- Engage with diverse clients, always putting them at ease to develop long lasting relationships.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
Profile
What is important for the role:
- Experience within a similar retail role.
- A deep interest in Fashion, Art, and Culture.
- Experience working with and leading a diverse, dynamic team.
- Excellent organizational, prioritization and multitasking skills.
- Ability to lead and inspire the team to perform at their best.
- Comfortably adapts and connects with different employees and clients.
- Effective communication skills with the sensitivities to build and maintain a client book.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Flexible, adaptable, and collaborative approach to work.
- Fluent in English and additional language is a bonus.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Retail Luxury Goods and Jewelry
Team Leader - Loewe - New Bond Street London employer: LOEWE
Contact Detail:
LOEWE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Loewe - New Bond Street London
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history, values, and products. When you walk into that interview, you want to show them you're not just another candidate; you're someone who truly understands and appreciates their craft and culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at events. A friendly chat can give you insider info about the team dynamics and what they really value in a Team Leader. Plus, it might just land you a referral!
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've successfully led a team or handled challenges in previous roles. Be ready to discuss how you can inspire and motivate others to achieve their goals, just like LOEWE does with its teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the LOEWE family. Let’s get you that Team Leader role!
We think you need these skills to ace Team Leader - Loewe - New Bond Street London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion, art, and culture shine through. We want to see how your interests align with LOEWE's values and heritage, so don’t hold back!
Highlight Your Leadership Skills: As a Team Leader, you’ll need to inspire and support your team. Make sure to showcase any previous experience leading a diverse group and how you’ve helped them achieve their goals.
Be Client-Centric: LOEWE is all about exceptional customer service. In your application, share examples of how you've gone above and beyond for clients in the past. This will show us that you understand the importance of building lasting relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at LOEWE!
How to prepare for a job interview at LOEWE
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, values, and current collections. Understanding their commitment to craftsmanship and culture will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, as well as how you’ve handled challenges. This will demonstrate that you're ready to take on the Team Leader role.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share specific instances where you went above and beyond for a client, as this aligns perfectly with LOEWE's focus on creating memorable experiences.
✨Demonstrate Your Passion for Fashion and Culture
Express your genuine interest in fashion, art, and culture during the interview. Discuss any relevant experiences or knowledge you have that can contribute to LOEWE’s ethos, showing that you’re not just looking for a job, but a place where you can thrive.