At a Glance
- Tasks: Connect with clients and deliver exceptional experiences while achieving personal and team goals.
- Company: Join LOEWE, a prestigious luxury brand with a rich heritage and vibrant culture.
- Benefits: Gain valuable experience in fashion, art, and culture within a supportive team environment.
- Other info: Opportunities for personal growth and development in a fast-paced, ambitious setting.
- Why this job: Be part of a dynamic team that values creativity and inclusivity in the luxury fashion world.
- Qualifications: Experience in customer service, a passion for fashion, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Responsibilities
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
Profile
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and an additional language is a bonus.
About LOEWE
Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world. At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
Client Advisor - Loewe - Harrods WRTW in London employer: LOEWE
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture that encourages personal growth and creativity. As a Client Advisor at our prestigious Harrods location, you will not only engage with a diverse clientele but also benefit from ongoing training and development opportunities within a globally recognised luxury brand. Join us to be part of a passionate team that values craftsmanship, culture, and exceptional service, ensuring every day is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Loewe - Harrods WRTW in London
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with clients on a deeper level.
✨Tip Number 2
Practice your storytelling skills! Being able to share engaging stories about LOEWE’s products and heritage can create memorable experiences for clients. We all love a good story, so make sure yours is captivating!
✨Tip Number 3
Network like a pro! Attend fashion events or workshops where you can meet people in the industry. Building relationships can open doors and give you insights that might just land you that Client Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the LOEWE family.
We think you need these skills to ace Client Advisor - Loewe - Harrods WRTW in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for fashion, art, and culture shine through. We want to see how your interests align with LOEWE's values and how you can connect with our clients in a meaningful way.
Be Personable:Remember, this role is all about building relationships! Use a friendly tone in your application and share any experiences where you've gone above and beyond for clients. We’re looking for that engaging and playful spirit!
Highlight Your Achievements:Don’t be shy about showcasing your past successes! Whether it’s hitting sales targets or creating memorable client experiences, we want to know how you've contributed to team goals in your previous roles.
Tailor Your Application:Make sure to customise your application for the Client Advisor role at LOEWE. Mention specific skills and experiences that relate directly to the job description. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at LOEWE
✨Know Your Brand Inside Out
Before your interview, dive deep into LOEWE's history, values, and product offerings. Understanding the brand's heritage and its approach to craftsmanship will not only impress your interviewers but also help you connect emotionally with clients in the role.
✨Showcase Your People Skills
As a Client Advisor, building relationships is key. Prepare examples of how you've successfully engaged with clients in the past. Think about times when you went above and beyond to create memorable experiences, as this will demonstrate your service-oriented mindset.
✨Dress the Part
Given that LOEWE is a luxury brand, your appearance matters. Dress smartly and stylishly for your interview, reflecting the brand's aesthetic. This shows that you understand the importance of visual presentation in the fashion industry.
✨Be Ready to Collaborate
Teamwork is essential in this role. Be prepared to discuss how you've worked effectively within a team to achieve goals. Highlight any experiences where you contributed to a collective effort, as this aligns with LOEWE's emphasis on collaboration.
