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- Tasks: Engage with clients, exceed service expectations, and maintain strong relationships.
- Company: LOEWE is a prestigious luxury brand with a rich heritage in craftsmanship and culture.
- Benefits: Enjoy a dynamic work environment, learn daily, and connect with passionate individuals.
- Why this job: Join a vibrant team, immerse in fashion, and make memorable client experiences.
- Qualifications: Experience in customer service, a passion for fashion, and effective communication skills required.
- Other info: Fluency in English and another language is a bonus; full-time position available.
The predicted salary is between 28000 - 35000 £ per year.
Join to apply for the Client Advisor role at Loewe. Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals. Your role will be to:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
What is important for the role:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and an additional language is a bonus.
About LOEWE: Created in Spain in 1846, LOEWE celebrates over 175 years as one of the world’s major luxury houses, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.
Client Advisor - Loewe, Selfridges Women\'s Ready to Wear employer: LOEWE
Contact Detail:
LOEWE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Loewe, Selfridges Women\'s Ready to Wear
✨Tip Number 1
Familiarise yourself with LOEWE's brand history and heritage. Understanding the brand's story will not only help you connect with clients but also demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships with clients in previous roles. This will highlight your ability to engage emotionally and provide exceptional experiences.
✨Tip Number 3
Stay updated on current fashion trends, art, and culture. Being knowledgeable about these topics will allow you to engage in meaningful conversations with clients and position yourself as a trusted advisor.
✨Tip Number 4
Practice your communication skills, especially in English and any additional languages you may speak. Effective communication is key in building a client portfolio and ensuring a memorable client experience.
We think you need these skills to ace Client Advisor - Loewe, Selfridges Women\'s Ready to Wear
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Advisor at Loewe. Highlight your relevant experience in customer service and your ability to connect with clients emotionally.
Tailor Your CV: Customise your CV to reflect your achievements in previous roles, especially those related to sales and client relationships. Use specific examples that demonstrate your results-driven mindset and team player attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion, art, and culture. Mention how your personal values align with Loewe's commitment to craftsmanship and customer service.
Showcase Communication Skills: In your application, emphasise your effective communication skills. Provide examples of how you've built and maintained client relationships in the past, as this is crucial for the role.
How to prepare for a job interview at LOEWE
✨Show Your Passion for Fashion
Make sure to express your genuine interest in fashion, art, and culture during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with the brand's ethos.
✨Demonstrate Client Engagement Skills
Prepare examples of how you've successfully connected with clients in previous roles. Discuss specific strategies you used to build long-lasting relationships and provide exceptional service.
✨Master the Brand's Heritage
Familiarise yourself with LOEWE's history and values. Be ready to discuss how the brand's craftsmanship and cultural significance align with your own values and how you can contribute to its legacy.
✨Exhibit Team Player Attitude
Highlight your ability to work collaboratively within a team. Share instances where you contributed to team goals and how you can support your colleagues while achieving individual objectives.
