At a Glance
- Tasks: Connect with clients and provide exceptional experiences while achieving store goals.
- Company: Join LOEWE, a leading luxury brand with a rich heritage and vibrant culture.
- Benefits: Gain valuable experience in fashion and client relations within a supportive team.
- Other info: Opportunities for personal growth and development in a fast-paced environment.
- Why this job: Be part of a dynamic team that values creativity and inclusivity in the luxury sector.
- Qualifications: Experience in customer service and a passion for fashion, art, and culture.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Job responsibilities
Your role will be to:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
Profile
What is important for the role:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and an additional language is a bonus.
Additional information
About LOEWE
Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world.
At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
Client Advisor - Loewe - Selfridges Accessories employer: LOEWE
Loewe is an exceptional employer that values creativity, diversity, and employee growth within the vibrant setting of Greater London. With a commitment to fostering a collaborative work culture, employees benefit from ongoing training and development opportunities, ensuring they thrive in their roles while contributing to a prestigious legacy in the luxury fashion industry. Join us to be part of a team that not only drives performance but also prioritises exceptional client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Loewe - Selfridges Accessories
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like LOEWE!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including LOEWE.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for LOEWE.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at LOEWE!
We think you need these skills to ace Client Advisor - Loewe - Selfridges Accessories
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at LOEWE.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to LOEWE!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at LOEWE. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at LOEWE
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
