At a Glance
- Tasks: Connect with clients and provide exceptional experiences in a luxury retail environment.
- Company: Join LOEWE, a prestigious luxury brand with a rich heritage and vibrant culture.
- Benefits: Full-time role with opportunities for personal growth and development in fashion.
- Other info: Inclusive workplace that values diversity and empowers all team members.
- Why this job: Be part of a passionate team and immerse yourself in the world of luxury fashion.
- Qualifications: Experience in customer service and a genuine interest in fashion and culture.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Client Advisor role at Loewe.
Role Mission
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
Job Responsibilities
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
Profile
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and an additional language is a bonus.
About LOEWE
Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world. At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
Seniority level: Entry level
Employment type: Full-time
Job function: Retail Luxury Goods and Jewelry
Client Advisor - Loewe - New Bond Street employer: LOEWE
At LOEWE, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to grow and develop their skills in the luxury retail sector. Located in the prestigious New Bond Street, our employees benefit from a dynamic environment that values creativity and craftsmanship, alongside opportunities for personal and professional development. Join us to be part of a passionate team dedicated to delivering memorable client experiences while celebrating the rich heritage of our brand.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Loewe - New Bond Street
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history, values, and products. When you walk into that interview, you want to show them you're not just another candidate; you're a passionate advocate for their brand.
✨Tip Number 2
Practice your storytelling skills! As a Client Advisor, you'll need to connect with clients emotionally. Think of ways to share your experiences and how you can create memorable moments for customers through engaging conversations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider knowledge and make you stand out during the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the LOEWE family. Let's get you that dream job!
We think you need these skills to ace Client Advisor - Loewe - New Bond Street
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion, art, and culture shine through. We want to see how you connect with our brand's heritage and values, so don’t hold back on sharing your enthusiasm!
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Advisor role. Highlight your relevant experience in customer service and any achievements that demonstrate your ability to build lasting client relationships. We love seeing how you can contribute to our team!
Be Authentic:We value uniqueness, so be yourself in your application! Share your personal story and what makes you a great fit for LOEWE. Authenticity goes a long way in helping us understand who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it and hopefully welcome you to our team!
How to prepare for a job interview at LOEWE
✨Know Your Brand Inside Out
Before your interview, dive deep into LOEWE's history, values, and product offerings. Understanding the brand's heritage and how it connects to modern fashion will help you engage with the interviewers and demonstrate your passion for the role.
✨Showcase Your People Skills
As a Client Advisor, building relationships is key. Prepare examples of how you've successfully connected with clients in previous roles. Highlight your ability to communicate effectively and empathetically, as this will resonate well with the company's focus on exceptional client experiences.
✨Demonstrate Your Fashion Knowledge
Brush up on current fashion trends, especially those related to luxury goods. Be ready to discuss how you would use storytelling to highlight LOEWE's products. This shows that you're not just interested in selling but also in sharing the brand's narrative with clients.
✨Be a Team Player
LOEWE values collaboration, so be prepared to discuss how you've worked effectively within a team. Share specific instances where you contributed to team goals or supported colleagues, as this will show that you align with their team-oriented culture.
