At a Glance
- Tasks: Connect with clients and deliver exceptional experiences in a vibrant luxury environment.
- Company: Join LOEWE, a prestigious luxury brand with a rich heritage and creative spirit.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and creativity.
- Why this job: Be part of a passionate team and make lasting connections in the world of fashion.
- Qualifications: Experience in customer service and a love for fashion, art, and culture.
The predicted salary is between 25000 - 35000 £ per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Your role will be to:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
What is important for the role:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and an additional language is a bonus.
Client Advisor - Loewe - Liberty, London employer: LOEWE
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture that encourages personal growth and creativity. As a Client Advisor in our Liberty, London location, you will not only engage with a diverse clientele but also be part of a team that values craftsmanship and cultural heritage, providing you with unique opportunities to develop your skills in the luxury fashion industry. With a commitment to excellence and a supportive environment, LOEWE is an exceptional employer for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Loewe - Liberty, London
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history, values, and products. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events related to LOEWE. Building relationships can give you insider info and might even lead to a referral, which is always a bonus in landing that dream job.
✨Tip Number 3
Practice your storytelling skills! Since the role involves engaging clients through emotional connections, think about how you can share your own experiences in fashion, art, or culture. This will help you connect better during interviews and showcase your personality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the LOEWE team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Client Advisor - Loewe - Liberty, London
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion, art, and culture shine through. We want to see how you connect with our brand's heritage and values, so share your personal experiences and insights that reflect this passion.
Be Personable and Engaging:Remember, the role is all about connecting with clients in a memorable way. Use a friendly tone in your application and showcase your ability to build relationships. We’re looking for someone who can engage with others effortlessly, so let that personality come through!
Highlight Your Team Spirit:We value collaboration at LOEWE, so make sure to mention any team experiences you've had. Talk about how you've contributed to team goals and supported your colleagues in achieving success. This will show us that you're a true team player!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at LOEWE
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, values, and product offerings. Familiarise yourself with their craftsmanship and artistic approach. This knowledge will not only impress your interviewers but also help you connect emotionally with the brand during your conversation.
✨Showcase Your People Skills
As a Client Advisor, building relationships is key. Prepare examples of how you've successfully engaged with clients in previous roles. Think about times when you exceeded client expectations or created memorable experiences. This will demonstrate your ability to connect on a personal level.
✨Be Ready to Discuss Teamwork
LOEWE values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you contributed to team goals or supported colleagues. Highlighting your team player attitude will show that you align with their company culture.
✨Dress the Part
Since you're applying for a luxury brand, your appearance matters. Dress smartly and stylishly for the interview, reflecting LOEWE's aesthetic. This shows that you understand the brand's image and are serious about the role. Plus, it sets a positive tone for your first impression!
