Customer Service

Customer Service

Full-Time 10 - 12 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Serve delicious coffee, bubble tea, and desserts at exciting events.
  • Company: Vibrant mobile catering business with a fun team atmosphere.
  • Benefits: Flexible hours, training provided, and opportunities for more shifts.
  • Other info: Perfect for those looking to gain experience in hospitality.
  • Why this job: Join a friendly team and create memorable experiences for customers.
  • Qualifications: Friendly attitude, reliability, and ability to thrive in busy environments.

The predicted salary is between 10 - 12 £ per hour.

We are looking for a friendly, reliable and energetic team member to join our mobile catering business serving coffee, ice cream, waffles and bubble tea at events across Essex and London. This is a great role for someone who enjoys working with people, has a positive attitude and is comfortable working in busy event environments.

What you’ll be doing:

  • Preparing and serving coffee, bubble tea, waffles and desserts
  • Providing excellent customer service
  • Handling payments and keeping the workspace clean
  • Helping with event setup and pack down
  • Working as part of a small, friendly team

Location: Various event locations across Essex and London.

Working hours:

  • Mostly weekends
  • Occasional weekday shifts
  • Flexible/event-based schedule

We’re looking for someone who is:

  • Friendly and confident with customers
  • Punctual and reliable
  • Able to work in a fast-paced environment
  • Quick to learn and hardworking
  • Previous hospitality/barista experience is a bonus, but not essential

What we offer:

  • Flexible work
  • Fun event atmosphere
  • Opportunity for more hours during busy seasons
  • Training provided

How to apply: Please send a short introduction and any relevant experience.

Customer Service employer: Lodoland

Join our vibrant mobile catering team, where you'll enjoy a fun and dynamic work environment serving delicious treats at exciting events across Essex and London. We pride ourselves on fostering a friendly culture that values teamwork and customer satisfaction, offering flexible hours and opportunities for growth during peak seasons. With comprehensive training and a supportive atmosphere, this role is perfect for those looking to make meaningful connections while delivering exceptional service.

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Contact Details:

Lodoland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service

Tip Number 1

Get to know the company! Before you apply, check out their social media and website. Understanding their vibe will help you connect better during interviews.

Tip Number 2

Practice your people skills! Since this role is all about customer service, try role-playing with friends or family. It’ll boost your confidence and help you shine in front of potential employers.

Tip Number 3

Be ready for a fast-paced environment! Think about examples from your past experiences where you’ve thrived under pressure. This will show that you can handle the hustle and bustle of events.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our fun team!

We think you need these skills to ace Customer Service

Customer Service
Teamwork
Punctuality
Reliability
Fast-Paced Work
Quick Learning
Hardworking

Some tips for your application 🫡

Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side.

Keep It Relevant:Make sure to highlight any experience that relates to customer service or working in busy environments. Even if it’s not directly in hospitality, we love seeing how your skills can transfer!

Show Your Enthusiasm:Express your excitement about joining our team! Mention why you’re interested in working with us and what you love about the mobile catering scene. We’re all about positive vibes!

Apply Through Our Website:For a smooth application process, make sure to apply through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Lodoland

Show Your Friendly Side

Since the role is all about customer service, make sure to showcase your friendly and approachable personality during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a customer. This will demonstrate that you’re a great fit for the team.

Know Your Stuff

Familiarise yourself with the products you'll be serving, like coffee, bubble tea, and desserts. Being able to discuss these items confidently will show your enthusiasm for the role and your willingness to learn. If you have any previous experience in hospitality or barista work, be ready to share those stories!

Prepare for Fast-Paced Scenarios

Since the job involves working in busy event environments, think of examples from your past where you thrived under pressure. Be prepared to discuss how you handle stress and multitask effectively, as this will reassure the interviewer that you can keep up with the demands of the role.

Ask Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical event day looks like, or how they handle busy periods. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.