Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Protect staff and customers while preventing theft in a retail environment.
- Company: Join Lodge Service, the UK's oldest family-owned security business.
- Benefits: Enjoy training, career paths, financial support, pension scheme, and retail discounts.
- Other info: Dynamic role with a focus on safety and community.
- Why this job: Be part of a family-focused culture with fantastic career growth opportunities.
- Qualifications: Valid SIA License and strong customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
Lodge Service, the UK's oldest family-owned security business, is looking for a Security Officer in Thornaby-on-Tees. In this role, you will protect staff, stock, and customers while preventing theft and ensuring safety.
Candidates should hold a valid SIA License and have strong customer service skills.
The position offers training, career paths, and various benefits including financial support, pension scheme, and retail discounts.
Join us to be part of a family-focused culture with fantastic career growth.
Retail Security Officer — Customer Care & Career Growth in Thornaby-on-Tees employer: Lodge Service
Contact Detail:
Lodge Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer — Customer Care & Career Growth in Thornaby-on-Tees
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lodge Service on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this will show you're a perfect fit for their family-focused culture.
✨Tip Number 3
Show your passion for security! During the interview, express why you want to work in this field and how you can contribute to keeping staff and customers safe. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Security Officer — Customer Care & Career Growth in Thornaby-on-Tees
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you can connect with people and keep them safe while providing top-notch service.
SIA License is Key: Don’t forget to mention your valid SIA License! It’s a must-have for this role, so make it clear that you’ve got it sorted in your application.
Tailor Your Application: Take a moment to tailor your application to the job description. We love seeing candidates who understand what we’re about and how they fit into our family-focused culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lodge Service
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Security Officer. Familiarise yourself with the responsibilities, such as protecting staff and customers, preventing theft, and ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since strong customer service skills are essential for this role, think of examples from your past experiences where you've successfully handled difficult situations or provided excellent service. Be ready to share these stories during the interview to demonstrate your ability to connect with customers while maintaining security.
✨Ask About Career Growth
Lodge Service offers fantastic career growth opportunities, so don’t hesitate to ask about potential career paths during your interview. This shows that you’re not just looking for a job, but are also interested in growing with the company and contributing to its success.
✨Be Prepared for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations related to security and customer care. Practice your responses to common scenarios, like dealing with a theft or managing a conflict, to showcase your problem-solving skills and readiness for the role.