Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with businesses, provide customer service, and report on local issues.
- Company: Join Lodge Security, the UK's oldest family-owned security business with a focus on teamwork.
- Benefits: Earn from £13ph, enjoy flexible weekend hours, and access perks like discounts and wellbeing support.
- Why this job: Be part of a supportive family culture while making a real difference in your community.
- Qualifications: Must have a valid SIA licence, strong customer service skills, and a calm demeanour under pressure.
- Other info: This role is perfect for those looking to gain experience in security and customer relations.
Lodge Security: The UK’s Oldest, Family-Owned, Security Business
Join our retail security team!
Why Us?
Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills .
Fantastic career growth opportunities
Security Officer Role:
Protect staff, stock & customers
Prevent theft
Partner with store management teams
Deliver professionalism and customer service
Use ASCONE for shoplifting prevention
Ensure safety of employees and Customers
Visible deterrent presence
Requirements:
Valid SIA licence
UK right to work & 5-year history
Customer service skills
Smart appearance
Ability to follow procedures
Calm under pressure
Retail/leisure experience (preferred)
We Offer:
Pay rates from £13ph
**Weekends Only – approx 16 hours**
Training & career paths
Financial Support – Ability to access your pay before payday
Pension scheme
28 days holiday
Uniform & Body Worn Videos
Benefits portal Retail, dining and gym discounts
24/7 Doctor on Line & Counselling services
Wellbeing Support
Inclusive culture | Disability Confident Employer
Ready to make a difference? Apply now! We Want You!
Role Summary
Provide a visual deterrence and presence in the allocated BID area
Provide excellent customer service to businesses, residents and visitors to the BID area.
Use the Alert App and any other platforms to report all activity in their BID area.
Where directed by Senior Management or Client Management, undertake tasks to support the area and business within a reasonable travel distance.
Responsibilities
Provide a visible, proactive, and reassuring presence in the BID area.
· Engaging with businesses to communicate the work of the BID and provide advice and guidance as necessary about crime or other issues.
· Visiting businesses regularly and maintain regular contact to offer reassurance and information.
· Support the link between the BID and the area’s businesses.
· Report public realm issues (broken street furniture, signs, litter, etc) to the relevant authority.
· Identify, investigate, deter, and report on crime and anti-social behaviour in the area.
Develop and maintain effective working relationships with clients, BID Wardens, Area Managers, Intelligence & Partnership team and Senior Management.
Develop and maintain effective working relationships with BID members/premises, BCRP’s (eg Safer Business Network), local councils, partners, support groups/charitys, Police, TFL, etc.
Attend client meetings where necessary, complete daily, weekly, and monthly reports in relation to BID activity.
Attend BCRP and any other meetings when required by client.
· Take part in coordinated operations to specifically patrol problem areas.
· Reporting on to electronic platforms BID information KPIs.
· Report all incidents and findings through the Alert app.
· Be a friendly face and approachable to locals, businesses, tourists and all persons in the area.
· Study the BID area and be able to provide advice or assistance to all.
· Any other reasonable tasks given by Client/Lodge Management.
Person Specification
SIA Licence (CP, DS or Security) essential.
Excellent customer service skills.
Good written and verbal communication skills.
Good knowledge of technology with the ability to use a smartphone or tablet for reporting through the Alert app and TelMe app for time and attendance.
Have the ability to remain calm and professional whilst working under pressure.
Confident in dealing with any issue that may arise in a timely manner and escalate to the relevant person(s).
Expected to work weekends
Ensure all operational requirements and service level agreements are met.
Experience in similar roles desirable.
Ability support others and work as part of a team.
A proactive mind and positive attitude.
The BID Warden role requires ongoing patrols across the entirety of the BID area for the majority of the shift, all Wardens must be able to meet this demand with or without reasonable adjustment.
Schedule:
- Weekends
Ability to commute within reasonable distance
- Newbury RG14
Language:
- English (required)
#J-18808-Ljbffr
Part Time BID Ambassador – Newbury employer: Lodge Service
Contact Detail:
Lodge Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time BID Ambassador – Newbury
✨Tip Number 1
Familiarise yourself with the BID area in Newbury. Understanding the local businesses, residents, and any ongoing issues will help you engage effectively during your interactions and show that you're proactive.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of interaction with the public, being able to communicate clearly and positively will set you apart from other candidates.
✨Tip Number 3
Get comfortable using technology, especially smartphones and apps like Alert. Being tech-savvy will not only help you report incidents efficiently but also demonstrate your adaptability to the team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Part Time BID Ambassador – Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and security roles. Emphasise any previous work that involved engaging with the public or managing safety.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your SIA licence and how your skills align with the responsibilities of the BID Ambassador position.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and the ability to remain calm under pressure. These are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lodge Service
✨Showcase Your Customer Service Skills
As a BID Ambassador, excellent customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Demonstrate Your Knowledge of the Role
Familiarise yourself with the responsibilities of a BID Ambassador. Understand the importance of being a visible presence and how you can contribute to crime prevention and community engagement.
✨Highlight Your Teamwork Abilities
This role requires collaboration with various stakeholders. Be ready to discuss your experience working in teams and how you can support others while maintaining a proactive attitude.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to remain calm under pressure. Think of scenarios where you had to deal with difficult situations and how you resolved them effectively.
