At a Glance
- Tasks: Engage with the community, patrol BID areas, and support local businesses.
- Company: Join a dynamic team focused on community safety and support.
- Benefits: Flexible shifts, outdoor work, and opportunities for personal growth.
- Other info: Work alongside partners and contribute to a safer, more vibrant environment.
- Why this job: Make a real difference in your community while building valuable skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 36000 - 44000 £ per year.
Role Purpose
Provide a visible, proactive and reassuring presence within the BID area, supporting businesses, employees, visitors and stakeholders through engagement, patrols, intelligence gathering, crime prevention activity and public realm reporting.
A day in the life of a BID Ranger
Patrolling BID locations, visiting businesses, providing reassurance, identifying issues, reporting incidents, gathering intelligence, supporting BID initiatives and working alongside partner agencies.
- Public Engagement & Customer Service
- Build positive relationships with businesses, visitors, and members of the public.
- Visit businesses regularly to offer reassurance and maintain effective working relationships.
- Provide advice and guidance regarding crime, anti-social behavior and community safety concerns.
- Promote BID initiatives and activities.
- Act as a friendly and approachable ambassador for the BID and Lodge Security.
- Patrol & Community Safety
- Provide a visible, proactive, and reassuring presence throughout the BID area.
- Identify, investigate, deter, and report crime and anti-social behaviour.
- Support coordinated operations targeting hotspot locations and emerging issues.
- Work with businesses and partners to improve community safety.
- Intelligence & Reporting
- Use approved electronic reporting systems to record incidents, intelligence and activity.
- Submit accurate intelligence relating to crime, anti-social behaviour and community concerns.
- Record KPI information and business engagement activity.
- Ensure all reports are accurate, professional and submitted on time.
- Public Realm & Environmental Reporting
- Identify and report graffiti, litter, fly-tipping, damaged signs and broken street furniture.
- Help ensure the BID area remains welcoming, attractive and safe.
- Report environmental concerns to the appropriate agencies or BID teams.
- Partnership Working
- Work closely with BID partners, businesses, Police, Local Authorities and outreach services.
- Support community initiatives, events and partnership operations.
- Ensure appropriate information sharing with relevant agencies and stakeholders.
- Frontline BID Responsibilities
- Support businesses, employees and visitors through engagement and reassurance.
- Always maintain professional standards.
- Support BID objectives and local improvement initiatives.
- Person Profile
Essential
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Basic IT skills and ability to use reporting platforms.
- Ability to build effective working relationships with businesses and partners.
- Confident working independently and as part of a team.
- Positive, proactive and solution-focused attitude.
- SIA Security Guarding or Door Supervisor Licence.
Desirable
- Full UK Driving Licence.
- Experience within a BID, security or community safety environment.
- Previous law enforcement or public-facing experience.
- Success Measures & KPIs
- Accurate incident and intelligence reporting.
- Positive feedback from businesses and stakeholders.
- Completion of patrol and engagement objectives.
- Contribution to BID safety and environmental improvement goals.
- Working Requirements
- Prepared to work outdoors, on varied shifts and operate across designated BID locations
Our Values
Human – putting people first through education, empowerment and care.
United – building strong partnerships through collaboration and teamwork.
Grounded – acting with integrity, accountability and professionalism.
Dynamic – embracing innovation, adaptability and continuous improvement.
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BID Team Member – Baker Street in London employer: Lodge Service
Lodge Security is an excellent employer, offering a supportive and family-oriented work culture in the heart of Edinburgh. With a focus on career growth and customer service excellence, employees benefit from clear progression paths and the opportunity to be part of a dynamic team that values professionalism and teamwork. Joining Lodge Security means being part of a growing business with exciting partnerships, ensuring a rewarding and meaningful employment experience.
StudySmarter Expert Advice🤫
We think this is how you could land BID Team Member – Baker Street in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like BID Team Member – Baker Street. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Lodge Service. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Lodge Service
Don’t forget to apply for the BID Team Member – Baker Street role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Lodge Service.
We think you need these skills to ace BID Team Member – Baker Street in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Lodge Service. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Lodge Service.
How to prepare for a job interview at Lodge Service
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Lodge Service.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Lodge Service.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Lodge Service.
