At a Glance
- Tasks: Lead and motivate a team to minimise theft and ensure safety in retail environments.
- Company: Join a leading security firm with a focus on teamwork and client satisfaction.
- Benefits: Company car, laptop, phone, and competitive salary with career growth opportunities.
- Other info: Dynamic role with opportunities for training, mentoring, and professional development.
- Why this job: Make a real difference in retail security while developing your leadership skills.
- Qualifications: 2+ years of area support experience and an SIA license required.
The predicted salary is between 30000 - 40000 £ per year.
Location: covering various sites across the London Areas
To minimise theft within retail premises by utilising security resources as applicable. To ensure that staff carry out arrests in accordance with ASCONE principles. Carry out training, coaching and mentoring as required to ensure staff operate to optimum levels (e.g. Induction training). To lead, manage and motivate a group of staff, to ensure our clients’ objectives are met. To ensure adherence to all legislative requirements including licensing, health and safety and employment law. To ensure compliance with company documentation, policies and procedures. Where directed by the area manager, undertake tasks to support the area and business within a reasonable travel distance. Ensure quality standards are maintained and health & safety procedures are adhered to at all times. Develop beneficial relationships with clients, Lodge staff, Area Manager, and Head of Operations. Attend client meetings where necessary, complete daily, weekly, and monthly reports. Expect a balance of being customer facing, whilst also working with the client and Area Manager in order to carry out the role effectively. To work closely with the Area Manager and Head of Operations to enhance the Area standards. Generate new business leads through local knowledge and relationship building. Support the Area Manager to ensure all contracted hours are met in the Area. Cover Area Manager days off and holidays. Conduct schedules (minimum of 4 weeks) and put onto People Hours. Cover sickness, absence, holidays, and update on People Hours. Conduct Lodgic: Live welfare visits, & site visits. Conduct new starter inductions on various sites across the area and assist the Area Manager with ensuring the Lodge training academy is up to date and staff have completed the relevant courses. Support Area Manager with recruitment and hold interviews & recruitment days (when needed). Support Area Manager with investigations, disciplinary, and appraisals. Support out of hours and conduct random night visits (where required). Regularly review the Lodge careers portal, request vacancies to be put on to Lodge careers website including role, payrate, hours and job description. Liaise with Lodgic (control room) as part of the escalations process. Conduct any other tasks as requested by Area Manager.
Person Specification:
- Self-driven and resilient with a natural ability to communicate.
- Have the ability to remain calm and professional whilst working under pressure.
- Confident in dealing with all absences, complaints, and staff welfare issues in a timely manner.
- Ensure operational requirements and service level agreements are met through all aspects of the Security, as well as supporting local stores in the area.
Experience:
- Must have Area Support Experience: 2 years+ preferred.
Licence/Certification:
- SIA License (required).
- Driving License required – (company car, laptop & phone provided by Lodge Security).
Area Support Manager in London employer: Lodge Service
As an Area Support Manager at Lodge Security, you will thrive in a dynamic work environment that prioritises employee development and teamwork across various sites in London. Our commitment to fostering a supportive culture is reflected in our comprehensive training programmes, competitive benefits, and opportunities for career advancement, making us an exceptional employer for those seeking meaningful and rewarding employment in the security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Area Support Manager in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Area Support Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Lodge Service. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Area Support Manager candidates.
✨Directly Apply to Lodge Service
Don’t forget to apply for the Area Support Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Lodge Service.
We think you need these skills to ace Area Support Manager in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Lodge Service. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Lodge Service.
How to prepare for a job interview at Lodge Service
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Lodge Service.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Lodge Service.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Lodge Service.
