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- Tasks: Review CCTV footage, gather evidence, and collaborate with police for successful investigations.
- Company: Join Lodge Security, the UK's oldest family-owned security business, focused on teamwork and growth.
- Benefits: Enjoy competitive pay, flexible hours, training opportunities, and discounts on retail and dining.
- Why this job: Be part of a supportive family culture while making a real impact in community safety.
- Qualifications: Must have a valid SIA and CCTV licence, strong communication skills, and a customer service mindset.
- Other info: Work Monday to Friday, 9am to 5pm, with on-site parking available.
Lodge Security: The UK’s Oldest, Family-Owned, Security Business
Join our retail security team!
Why Us?
Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills with fantastic career growth opportunities
PURPOSE OF ROLE
The purpose of the role is to review events submitted by stores to link people & vehicles, find, and attach evidence, and then pass evidence to Police with the aim of delivering successful outcomes on events caused by external people.
KEY RESPONSIBILITIES
- Efficiently reviewing CCTV systems to find relevant evidence and accurately attach that to events
- Join associated events linked by people and vehicles to create investigations
- Provide witness statements for investigations created
- Communicate effective with Police and Business Crime Partnerships to deliver positive outcomes on investigations
- Participate in Lessons Learned reviews following any Opal referral declines to work towards more future acceptances
- Share success stories from positive outcomes to the management team so that the momentum from the team can be shared with the store estate for engagement purposes
- Prioritise events linked to top 10% of offenders, suspects in custody, and high culpability offenders ie using weapons/violence
- Building and maintaining effective relationships with Police, Opal, and Business Crime Partners
- Share best practises so that the teams Standard Operating Practices (SOP’s) contain the most effective and efficient way of doing things for reference and training
- Taking personal responsibility for data protection of the work undertaken, following all Boots policies to ensure compliance
- Maintain investigations with the following information; CRN’s Stocklists, Till Receipts and CCTV Images/Footage.
- Ensure any evidence is shared with relevant approved recipients as per process.
KEY SKILLS/KNOWLEDGE
- Strong verbal and written communication skills to influence positive outcomes from Policing
- Ability to efficiently navigate IT systems
- Attention to detail and focus on quality
- Resilience and Agility to pivot quickly in the event of a new high value/volume offender(s)
- Prioritising own workload
- Understanding of ASCONE and different crime definitions
Requirements
- Valid SIA licence
- Valid CCTV licence
- UK right to work & 5-year history
- Customer service skills
- Smart appearance
- Ability to follow procedures
- Calm under pressure
We Offer
- Training & career paths
- Financial Support – Ability to access your pay before payday
- Pension scheme
- 28 days holiday
- Benefits portal Retail, dining and gym discounts
- 24/7 Doctor on Line & Counselling services
- Wellbeing Support
- Inclusive culture | Disability Confident Employer
Ready to make a difference? Apply now! We Want You!
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Crime Intelligence Investigator employer: Lodge Service
Contact Detail:
Lodge Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crime Intelligence Investigator
✨Tip Number 1
Familiarise yourself with the specific CCTV systems used by Lodge Security and any relevant software. Being able to demonstrate your technical skills in navigating these systems during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of crime definitions and the ASCONE framework. Understanding these concepts will not only help you in the role but also impress the interviewers with your commitment to the field.
✨Tip Number 3
Prepare examples of how you've effectively communicated with law enforcement or similar partners in past roles. Highlighting your ability to build relationships and influence positive outcomes will resonate well with Lodge's focus on collaboration.
✨Tip Number 4
Showcase your attention to detail by discussing specific instances where your thoroughness led to successful investigations or outcomes. This is crucial for a role that involves reviewing evidence and maintaining high standards.
We think you need these skills to ace Crime Intelligence Investigator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Crime Intelligence Investigator. Familiarise yourself with the key skills needed, such as strong communication abilities and attention to detail.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous roles that involved security, investigations, or working with law enforcement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Lodge Security and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Lodge Service
✨Showcase Your Communication Skills
As a Crime Intelligence Investigator, strong verbal and written communication skills are crucial. Be prepared to discuss how you've effectively communicated with law enforcement or other stakeholders in past roles. Use specific examples to demonstrate your ability to influence positive outcomes.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when reviewing CCTV footage and compiling evidence. During the interview, highlight instances where your attention to detail has led to successful investigations or outcomes. Consider bringing examples of your work that showcase this skill.
✨Familiarise Yourself with Relevant Technologies
You’ll need to navigate various IT systems efficiently. Research the technologies commonly used in crime investigation and be ready to discuss your experience with similar systems. If you have any certifications related to CCTV or data protection, make sure to mention them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and resilience under pressure. Prepare for scenario-based questions where you might need to explain how you would handle high-stress situations or prioritise tasks involving multiple offenders. Practising these scenarios can help you articulate your thought process clearly.