At a Glance
- Tasks: Lead and motivate a team of BID Wardens while ensuring compliance and safety.
- Company: Join Lodge Security, the UK's oldest family-owned security business.
- Benefits: Competitive pay from £14ph, flexible hours, and career growth opportunities.
- Why this job: Be part of a family-focused team making a real impact in your community.
- Qualifications: SIA Licence, driving licence, and previous supervisory experience preferred.
- Other info: Dynamic role with opportunities to travel across the South of England.
The predicted salary is between 14 - 16 £ per hour.
Reporting to: BID Manager/Area Manager
Payrate: from £14ph
The candidate will be required to step into Supervisor duties as and when required. Any candidates with previous Team Leader/Supervisor experience will be preferred. You must be flexible to work weekends and available to work at short notice. The selected candidate will be required to travel across the South of England covering various BID Sites; driving is essential.
Join our retail security team!
Why Us?
- Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member.
- Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills.
- Fantastic career growth opportunities.
Role Overview:
A dual role leading, developing and motivating a group of BID Wardens, to ensure our clients’ objectives are met, improving the capability and delivery of the BID team, whilst delivering as a BID Warden. To ensure teams are fully compliant with procedures in their BID areas and are fully trained to carry out their roles. Ensure all BID Wardens are using the Alert App and any other platforms to report all activity in their BID area. Where directed by Senior Management or Client Management, undertake tasks to support the area and business within a reasonable travel distance. This is a highly visible, public-facing role requiring stamina, adaptability, and a proactive attitude. You will be expected to lead by example and maintain a positive presence throughout your shift.
Key Responsibilities:
- Provide a visible, proactive, and reassuring presence in the BID area.
- Engage with businesses to communicate the work of the BID and provide advice and guidance as necessary about crime or other issues.
- Visit businesses regularly and maintain regular contact to offer reassurance and impart information.
- Support the link between the BID and the area’s businesses.
- Report public realm issues (broken street furniture, signs, litter, etc).
- Identify, investigate, deter, and report on crime and anti-social behaviour in the area.
- Take part in coordinated operations to specifically patrol problem areas.
- Ensure appropriate information sharing with the right teams within key partners and agencies, including outreach services, local Police, Local Authorities, crime reduction agencies, etc.
- Report on electronic platforms BID information KPIs.
- Be a friendly face to locals and business owners.
- Any other tasks given by Client/Lodge Management.
Person Specification & Requirements:
- Valid SIA Licence & Driving License, with access to own vehicle.
- Excellent customer service skills.
- Good written and verbal communication skills.
- Computer knowledge and the ability to use a smartphone or tablet for reporting.
- Ability to remain calm and professional whilst working under pressure.
- Confident in dealing with all absences, complaints, and staff welfare issues in a timely manner.
- Ensure operational requirements and service level agreements are met through all aspects of the Security, as well as supporting local Area Manager.
- Experience in similar roles desirable with a minimum of 1 year’s management/Team Leader/Supervisor experience.
- Ability to train and develop others.
- Comfortable working outdoors in various weather conditions and able to patrol on foot for long periods.
- A proactive mind and positive attitude.
BID Deputy Supervisor (dual role) employer: Lodge Service
Contact Detail:
Lodge Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BID Deputy Supervisor (dual role)
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show up and shine! If you know of any local events or job fairs, make sure to attend. It’s a great way to meet potential employers face-to-face and leave a lasting impression.
✨Tip Number 3
Be ready to flex! Since the role requires flexibility, be prepared to discuss your availability openly during interviews. Show them you’re adaptable and ready to step into those supervisor duties when needed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our family at Lodge Security.
We think you need these skills to ace BID Deputy Supervisor (dual role)
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous Team Leader or Supervisor experience in your application. We want to see how you've led teams and tackled challenges, so don’t hold back!
Be Flexible: Since the role requires flexibility with weekends and short notice shifts, mention your availability clearly. We appreciate candidates who can adapt to our needs!
Communicate Clearly: Good written communication is key for this role. Keep your application clear and concise, and make sure to proofread for any typos. We love a well-presented application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Let’s make it happen!
How to prepare for a job interview at Lodge Service
✨Know the Role Inside Out
Make sure you thoroughly understand the BID Deputy Supervisor role and its responsibilities. Familiarise yourself with the key tasks, such as leading a team of BID Wardens and engaging with local businesses. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves stepping into Supervisor duties, be ready to discuss your previous leadership experience. Prepare examples of how you've motivated a team, handled challenges, or improved team performance. This will highlight your capability to lead by example and maintain a positive presence.
✨Demonstrate Flexibility and Adaptability
Given the need for flexibility in working hours and locations, be prepared to discuss your availability and willingness to adapt. Share any experiences where you've successfully managed unexpected changes or worked under pressure, as this will show you're the right fit for a dynamic environment.
✨Engage with the Company Culture
Lodge Security prides itself on being family-owned and focused on team values. During the interview, express your appreciation for this culture and how you align with their values. Mention any experiences that reflect your commitment to teamwork and community engagement, which will resonate well with the interviewers.