At a Glance
- Tasks: Lead and motivate a team of BID Wardens while ensuring compliance and safety.
- Company: Join Lodge Security, the UK's oldest family-owned security business.
- Benefits: Competitive pay from £14ph, flexible hours, and career growth opportunities.
- Other info: Dynamic role with opportunities to travel across the South of England.
- Why this job: Be part of a family-focused team making a real impact in your community.
- Qualifications: SIA Licence, driving licence, and previous supervisory experience preferred.
The predicted salary is between 14 - 16 £ per hour.
Reporting to: BID Manager/Area Manager
Payrate: from £14ph
The candidate will be required to step into Supervisor duties as and when required. Any candidates with previous Team Leader/Supervisor experience will be preferred. You must be flexible to work weekends and available to work at short notice. The selected candidate will be required to travel across the South of England covering various BID Sites; driving is essential.
Join our retail security team!
Why Us?
- Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member.
- Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills.
- Fantastic career growth opportunities.
Role Overview:
A dual role leading, developing and motivating a group of BID Wardens, to ensure our clients’ objectives are met, improving the capability and delivery of the BID team, whilst delivering as a BID Warden. To ensure teams are fully compliant with procedures in their BID areas and are fully trained to carry out their roles. Ensure all BID Wardens are using the Alert App and any other platforms to report all activity in their BID area. Where directed by Senior Management or Client Management, undertake tasks to support the area and business within a reasonable travel distance. This is a highly visible, public-facing role requiring stamina, adaptability, and a proactive attitude. You will be expected to lead by example and maintain a positive presence throughout your shift.
Key Responsibilities:
- Provide a visible, proactive, and reassuring presence in the BID area.
- Engage with businesses to communicate the work of the BID and provide advice and guidance as necessary about crime or other issues.
- Visit businesses regularly and maintain regular contact to offer reassurance and impart information.
- Support the link between the BID and the area’s businesses.
- Report public realm issues (broken street furniture, signs, litter, etc).
- Identify, investigate, deter, and report on crime and anti-social behaviour in the area.
- Take part in coordinated operations to specifically patrol problem areas.
- Ensure appropriate information sharing with the right teams within key partners and agencies, including outreach services, local Police, Local Authorities, crime reduction agencies, etc.
- Report on electronic platforms BID information KPIs.
- Be a friendly face to locals and business owners.
- Any other tasks given by Client/Lodge Management.
Person Specification & Requirements:
- Valid SIA Licence & Driving License, with access to own vehicle.
- Excellent customer service skills.
- Good written and verbal communication skills.
- Computer knowledge and the ability to use a smartphone or tablet for reporting.
- Ability to remain calm and professional whilst working under pressure.
- Confident in dealing with all absences, complaints, and staff welfare issues in a timely manner.
- Ensure operational requirements and service level agreements are met through all aspects of the Security, as well as supporting local Area Manager.
- Experience in similar roles desirable with a minimum of 1 year’s management/Team Leader/Supervisor experience.
- Ability to train and develop others.
- Comfortable working outdoors in various weather conditions and able to patrol on foot for long periods.
- A proactive mind and positive attitude.
BID Deputy Supervisor (dual role) employer: Lodge Service
At Lodge Security, we pride ourselves on being a family-owned business that values each team member, fostering a supportive and inclusive work culture. With exciting new partnerships like our recent contract with Boots, we offer fantastic career growth opportunities and the chance to make a real impact in your community while working across various BID sites in the South of England. Join us for a rewarding role where your contributions are recognised and appreciated, and where you can develop your skills in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land BID Deputy Supervisor (dual role)
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like BID Deputy Supervisor (dual role). Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Lodge Service. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Lodge Service
Don’t forget to apply for the BID Deputy Supervisor (dual role) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Lodge Service.
We think you need these skills to ace BID Deputy Supervisor (dual role)
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Lodge Service. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Lodge Service.
How to prepare for a job interview at Lodge Service
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Lodge Service.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Lodge Service.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Lodge Service.
