At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: Leading hospitality provider in Winchester with a vibrant team culture.
- Benefits: Competitive pay, great perks, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a passion for service.
- Other info: Fast-paced environment perfect for those who thrive under pressure.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality provider in Winchester is seeking a Hospitality Assistant to deliver exceptional customer service on a full-time basis. You will be responsible for greeting guests, serving customers, and maintaining a positive brand image.
The ideal candidate will possess strong communication skills, a passion for service, and the ability to work well under pressure.
Join this vibrant team to enjoy competitive pay and great perks in one of the UK's biggest businesses.
Guest Service Champion | Hospitality & Brand Ambassador in Winchester employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Champion | Hospitality & Brand Ambassador in Winchester
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being a part of their vibrant culture.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Guest Service Champion, try role-playing common customer scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional to show that you take the opportunity seriously and are ready to represent the brand positively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team. Plus, it’s super easy to navigate!
We think you need these skills to ace Guest Service Champion | Hospitality & Brand Ambassador in Winchester
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for hospitality shine through! Share specific examples of how you've gone above and beyond to provide excellent customer service in the past.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your strong communication skills and any relevant experience that aligns with being a Guest Service Champion. We love seeing how you fit into our vibrant team!
Keep It Professional Yet Friendly: While we want to see your personality, remember to keep your tone professional. Use friendly language that reflects the positive brand image we uphold. A warm approach can make all the difference!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Lodestone House
✨Know the Brand Inside Out
Before your interview, take some time to research the hospitality provider. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being a part of their team.
✨Showcase Your Communication Skills
As a Guest Service Champion, strong communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences where you successfully handled customer interactions or resolved issues. This will demonstrate your ability to connect with guests and maintain a positive brand image.
✨Prepare for Pressure Scenarios
Working in hospitality often means dealing with high-pressure situations. Be ready to discuss how you've managed stress in previous roles. Think of specific instances where you maintained composure and delivered excellent service, even when things got hectic. This will highlight your capability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you’re not just interested in any job, but specifically in this position. Inquire about team dynamics, training opportunities, or how they measure success in guest service. It’s a great way to leave a lasting impression!