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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and opportunities for growth.
- Why this job: Make a difference in customer experiences while developing your career.
- Qualifications: Strong communication skills and a passion for customer care.
- Other info: Embrace diversity and thrive in a supportive work environment.
We are currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift pattern: 5 out of 7 days.
Key Responsibilities- Assisting in keeping the lobby and other public areas clean and tidy.
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
- Responding to customer requests where required.
- Running errands.
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints.
- Be adaptable and easily embrace changing priorities.
- Be a brilliant communicator and easily build relationships.
- Have experience delivering high quality customer care.
- Take initiative and make decisions that are right for our customers.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Ware employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Ware
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells and Compass Group's values. This way, you can show how your personality fits right in with their vibe.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships quickly. Try role-playing with a friend to nail down how you’d handle customer requests or work with the team.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past where you’ve had to change priorities on the fly. This will help you stand out as someone who can thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Lodestone House.
We think you need these skills to ace Porter in Ware
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight your customer care experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lodestone House
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness and assisting other staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial for this role, think of specific examples from your past experiences where you've excelled in this area. Be ready to share how you handled customer requests or resolved issues effectively.
✨Be Ready for Adaptability Questions
The job requires someone who can adapt to changing priorities. Prepare to discuss situations where you've had to adjust quickly and how you managed those changes. This will highlight your flexibility and problem-solving skills.
✨Demonstrate Reliability and Timekeeping
Reliability is key for a Porter, so be prepared to talk about your punctuality and how you manage your time. Share any strategies you use to ensure you’re always on time and ready to work, as this will reassure them of your commitment.
