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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while progressing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Diverse workplace that values individuality and promotes career growth.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 35 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
Key Responsibilities- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Uppingham employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Uppingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships with customers and staff. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your adaptability! Think of examples from your past where you’ve successfully handled changing priorities. This will demonstrate that you can thrive in a dynamic environment like Chartwells.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Chartwells!
We think you need these skills to ace Porter in Uppingham
Some tips for your application 🫡
Show Your Customer Care Skills: When writing your application, make sure to highlight any experience you have in delivering top-notch customer care. We want to see how you can bring that spark to Chartwells!
Be Adaptable: Mention your ability to adapt to changing priorities. As a Porter, you'll need to be flexible, so share examples of how you've successfully handled unexpected situations in the past.
Communicate Clearly: Since communication is key in this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well, so we can easily see your potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and for you to stay updated on your progress. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Lodestone House
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of specific examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people and handle requests effectively.
✨Emphasise Adaptability and Initiative
The job requires someone who can adapt to changing priorities. Prepare to discuss situations where you've had to think on your feet or adjust your plans quickly. This will show that you're not only reliable but also capable of making decisions that benefit customers.
✨Demonstrate Timekeeping and Reliability
Being punctual and dependable is key in this role. Bring up instances where your timekeeping made a difference, whether it was arriving early for a shift or managing your time effectively during busy periods. This will reassure them that you take your commitments seriously.
