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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the food service industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact by ensuring customer satisfaction and maintaining a welcoming environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Be part of a diverse team that values individuality and career growth.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat: Full-time (Days)
- Sun: Full-time (Days)
Please note: This role is contracted to 40.6 weeks per year.
Your Key Responsibilities:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our Ideal Porter:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Reigate employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Reigate
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and don’t be shy to reach out on social media. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Porter role. Think about how you can showcase your customer care skills and adaptability during the chat.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the position. It’s a small gesture that can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Porter in Reigate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to express what makes you unique and how that can benefit us at Chartwells.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight your experience in customer care and any relevant skills that match our key responsibilities. This shows us you’re serious about the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what you can bring to the team. Remember, we want to know how you can help us keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Lodestone House
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting other staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people.
✨Emphasise Adaptability
The job requires someone who can adapt to changing priorities. Prepare to discuss times when you've successfully handled unexpected situations or changes in your work environment. This will show that you're flexible and ready to tackle whatever comes your way.
✨Demonstrate Reliability and Timekeeping
Being punctual and reliable is key for this role. Bring up instances where your timekeeping has positively impacted your previous jobs. This will reassure the interviewers that they can count on you to be dependable in a busy environment.
