At a Glance
- Tasks: Lead a team to deliver exceptional food and customer service in schools.
- Company: Join Lodestone House, a leader in catering for the education sector.
- Benefits: Enjoy a comprehensive benefits package, including mental health support and career development.
- Other info: Be part of a diverse team that values your unique talents and promotes growth.
- Why this job: Make a real impact on students' lives through nutritious meals and excellent service.
- Qualifications: Two years of management experience and a passion for great food and service.
The predicted salary is between 27594 - 33726 £ per year.
About us
Part of Compass Group UK&I, Lodestone House is the leading provider of catering and support services to the education sector. For over a quarter of a century, Lodestone House has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Lodestone House serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
About the role
We're currently recruiting a School Manager to join Lodestone House on a part time basis, contracted to 33 hours per week. You'll lead the whole operation, developing a great team, delivering for our clients and customers, and growing the business.
What you'll do
- Leading teams to keep delivering impeccable food and customer service
- Overseeing all in-unit operations, including stock, budgets and action plans
- Supporting and training our teams, leading from the front so everyone can excel
- Identifying new service concepts to drive sales
- Communicating regularly with your line manager to monitor KPIs and targets
- Implementing and reviewing Health & Safety standards across all teams
What we offer
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:
- Aviva Digicare - Free annual healthcare check
- Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
- Perks at Work - Access to exclusive benefits and wellbeing resources
- Career training & development opportunities - Including Apprenticeships and Career Pathways
- Earn up to 500 when you refer a friend
- Comprehensive pension scheme and life assurance
About you
Our ideal School Manager will:
- Be passionate about great-tasting food and exceptional customer service
- Have a minimum of two years of management experience within a similar sector or industry
- Have experience managing teams in a similar role
- Demonstrate brilliant financial acumen
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
Lodestone House is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
School Manager - Woolwich in London employer: Lodestone House
Compass Group UK&I is an exceptional employer, offering a supportive work culture that prioritises work-life balance and professional development within the vibrant setting of an independent school in Edinburgh. Employees benefit from comprehensive training opportunities, a commitment to high standards in food quality and health safety, and the chance to lead a motivated team dedicated to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land School Manager - Woolwich in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lodestone House and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace School Manager - Woolwich in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lodestone House that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lodestone House.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lodestone House get a sense of who you are beyond your experience!
How to prepare for a job interview at Lodestone House
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lodestone House and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.