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For Companies At a Glance
- Tasks: Lead a friendly team to deliver exceptional hospitality and drive revenue growth.
- Company: Join Compass Group, a leader in the hospitality industry with a focus on people.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Experience in hospitality management and a passion for outstanding service.
- Other info: Opportunities for learning and development in a diverse workplace.
The predicted salary is between 30000 - 42000 £ per year.
Maternity Cover
As a Hospitality Assistant Manager, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
You will provide exceptional service to our clients. You'll help manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to. You will help drive the hospitality operations to exceed customer requirements, generate new sales leads and actively encourage revenue growth across the department with an approach to profit maximisation.
Your Key Responsibilities Will Include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Have hospitality supervisory experience, with demonstrated ability to lead teams to deliver results
- Have experience of working within brand guidelines to deliver results
- Have experience in highly commercial and price sensitive markets
- Have excellent communication and presentation skills
- Have a track record of growing sales and retaining business
- Have a foodservice or similar background
- Have previous budget management and/or profit & loss responsibility
- Have the ability to communicate effectively to senior stakeholders
- Can demonstrate commercial awareness
- Be I.T & computer literate
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Working 5 out of 7 days
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant Manager in London employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your passion for outstanding service. Remember, it’s all about demonstrating how you can contribute to the team and exceed customer expectations.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities at Compass Group UK&I, where you can grow your career while being part of a diverse and inclusive team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and reinforces your interest in joining their team.
We think you need these skills to ace Hospitality Assistant Manager in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for hospitality right from the start! In your application, share specific examples of how you've delivered outstanding service and made customers feel special. This will help us understand your commitment to creating delightful experiences.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hospitality Assistant Manager role. Highlight any supervisory experience and your ability to work under pressure. We want to see how you can contribute to our team!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. Use clear language to explain why you're the perfect fit for this role. Remember, we appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Compass Group UK&I!
How to prepare for a job interview at Lodestone House
✨Know Your Menu Inside Out
As a Hospitality Assistant Manager, you'll need to be well-versed in the menu. Take the time to study it thoroughly before your interview. Be prepared to discuss your favourite dishes and how you would recommend them to guests, showcasing your passion for delivering outstanding service.
✨Showcase Your Leadership Skills
Since this role involves managing teams, be ready to share examples of how you've successfully led a team in the past. Highlight specific situations where you took initiative, made decisions under pressure, and achieved results. This will demonstrate your ability to drive hospitality operations effectively.
✨Demonstrate Commercial Awareness
Understanding the commercial side of hospitality is crucial. Be prepared to discuss how you've contributed to revenue growth in previous roles. Bring up any experience you have with budget management or profit & loss responsibilities, as this will show that you can think commercially and help maximise profits.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. During the interview, make sure to articulate your thoughts clearly and confidently. Share examples of how you've effectively communicated with both customers and senior stakeholders, as this will highlight your ability to maintain positive relationships and represent the brand well.
