At a Glance
- Tasks: Keep the kitchen running smoothly while providing top-notch customer care.
- Company: Join Chartwells, a leader in the food service industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for career growth.
- Other info: Flexible shifts and a supportive environment to help you thrive.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Experience in customer care and a knack for communication.
The predicted salary is between 12 - 15 € per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 20 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 4 out of 7 days.
Could you bring your spark to Chartwells? Here's what you need to know before applying:
Your Key Responsibilities Will Include:- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Kitchen Storeman/Driver employer: Lodestone House
Chartwells is an excellent employer that prioritises the growth and development of its employees, offering competitive pay and a supportive work culture. With a commitment to recognising individual contributions and fostering a sense of community, you will find ample opportunities to advance your career while enjoying a dynamic and rewarding environment. Join us at one of the UK's largest businesses, where your efforts in delivering exceptional customer care will be valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Storeman/Driver
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Porter role at Chartwells.
✨Tip Number 2
Be ready for the interview! Brush up on your customer care skills and think of examples where you've gone above and beyond. Show them you can handle pressure and adapt to changing priorities like a champ.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you show up for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Chartwells team.
We think you need these skills to ace Kitchen Storeman/Driver
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring your unique spark to Chartwells.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer care skills and any previous roles where you’ve had to adapt to changing priorities – we love a versatile candidate!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your key responsibilities and achievements to make it easy for us to see why you’d be a great fit for the Porter role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Chartwells!
How to prepare for a job interview at Lodestone House
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial for this role, think of specific examples from your past experiences where you've excelled in this area. Be ready to share how you handled customer requests or resolved issues effectively.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Prepare to discuss times when you've had to adapt quickly in a work environment. Highlight your ability to stay calm under pressure and how you prioritised tasks to meet demands.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
