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For Companies At a Glance
- Tasks: Lead a friendly team to deliver exceptional service and drive hospitality operations.
- Company: Join Compass Group UK&I, a leader in the hospitality industry.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts on travel and shopping.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Passion for service, strong communication skills, and hospitality supervisory experience.
- Other info: Diverse workplace that values individuality and offers excellent learning opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Maternity Cover
As a Hospitality Assistant Manager, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
You will provide exceptional service to our clients. You'll help manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to. You will help drive the hospitality operations to exceed customer requirements, generate new sales leads and actively encourage revenue growth across the department with an approach to profit maximisation.
Your Key Responsibilities Will Include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Have hospitality supervisory experience, with demonstrated ability to lead teams to deliver results
- Have experience of working within brand guidelines to deliver results
- Have experience in highly commercial and price sensitive markets
- Have excellent communication and presentation skills
- Have a track record of growing sales and retaining business
- Have a foodservice or similar background
- Have previous budget management and/or profit & loss responsibility
- Have the ability to communicate effectively to senior stakeholders
- Can demonstrate commercial awareness
- Be I.T & computer literate
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Working 5 out of 7 days
About Us:
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant Manager employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show up in person! If you can, visit potential employers and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in the role.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to hospitality. Think about how you can demonstrate your passion for service and your ability to handle pressure.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Hospitality Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. We love seeing how you've led teams, managed client relationships, and driven sales growth. Be specific about your achievements!
Be Personable: Remember, we’re looking for someone who can connect with our guests. Use a friendly tone in your application to reflect your personality and show us that you’re a great team player.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team.
How to prepare for a job interview at Lodestone House
✨Know Your Menu Inside Out
As a Hospitality Assistant Manager, you'll need to be knowledgeable about the menu. Before your interview, take the time to research the offerings and think about how you would recommend dishes to guests. This shows your passion for delivering outstanding service and helps you stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you took the initiative or made decisions that positively impacted customer satisfaction. This will demonstrate your ability to manage client relationships and drive hospitality operations effectively.
✨Demonstrate Commercial Awareness
Be ready to discuss how you've contributed to revenue growth in previous roles. Bring up any experiences where you maximised profits or generated new sales leads. This will highlight your understanding of the commercial aspects of the role and your ability to work within brand guidelines.
✨Practice Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would communicate with both customers and senior stakeholders. This will help you feel more prepared and relaxed during the actual interview.
