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For Companies At a Glance
- Tasks: Lead a team, manage client relationships, and ensure top-notch service delivery.
- Company: Join Compass Group, a leader in the catering industry with a focus on growth.
- Benefits: Enjoy perks like free parking, discounts, wellness classes, and a contributory pension scheme.
- Why this job: Make an impact in a dynamic environment while advancing your career.
- Qualifications: Experience in catering, strong communication skills, and leadership abilities required.
- Other info: Diverse workplace culture that values your unique talents and promotes career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Benefits
- Onsite free car parking
- Electric vehicle charging points
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
More About The Role
- Understand and deliver all contractual terms
- Communicate any on-site client changes to line manager
- Communicate regularly with client (as agreed)
- Action plans are completed following client satisfaction surveys
- Promote the unit and act as a Compass Advocate at all times
- Ensure all client hospitality is delivered to the correct standard and look to upsell to increase revenue
- Ensure all company promotions are correctly implemented (where applicable)
- Ensure all products are correctly priced in line with ‘Price it’ or in line with client specifications
- Identify any additional opportunities and discuss with line manager
- Action plans are completed following consumer satisfaction surveys
- Ensure all retail areas are adequately stocked at all times
- Ensure all customer requirements are delivered in line with the expectation
- Analyse and manage effectively all in-unit costs
- Ensure full purchasing compliance
- Monitor and manage GP
- Ensure cost and sales records are accurately inputted and maintained
- All food wastage is recorded and minimised
- Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
- Complete labour schedule within the labour budget
- Effectively minimise any agency and overtime spend
- Adjust labour schedule in line with sales
- Ensure budgets are understood and achieved
Who You Are
- Good knowledge and experience of working with food
- People Management
- Communication
- Results & People balanced orientation
- Holding others accountable
- Understanding Customers
- Working together for the business
- GCSE or equivalent in English and Maths
- Operational experience in the conference & banqueting sector
- Computer literate
- Strong communication skills
- Strong organisational skills
- Ability to work to strict pressured deadlines
- Able to communicate at all levels
- Basic Food Hygiene certificate
- Leadership and team management skills for a small team of people
- Minimum 3 years catering experience
- Excellent financial acumen
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Deputy General Manager - Godalming employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Godalming
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practice common interview questions and think about how your experience aligns with what they’re looking for. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Deputy General Manager - Godalming
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your food management experience and people skills, as these are key for the Deputy General Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Showcase Your Communication Skills: Since strong communication is crucial for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Lodestone House
✨Know Your Stuff
Make sure you understand the role of Deputy General Manager inside out. Familiarise yourself with the key responsibilities, like managing costs and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves people management, be ready to discuss your experience leading teams. Prepare examples of how you've motivated staff or resolved conflicts. This will demonstrate your ability to hold others accountable and work together for the business.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing client changes or minimising food wastage. Think through potential scenarios and have a few strategies ready to share. This shows your problem-solving skills and operational experience.
✨Ask Insightful Questions
At the end of the interview, have a couple of thoughtful questions prepared. Ask about the company's approach to employee development or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
