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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a difference in customer care while growing your career.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Embrace diversity and thrive in a supportive work environment.
The predicted salary is between 13 - 16 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 25 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift pattern:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Your Key Responsibilities Will Include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our Ideal Porter Will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Glasgow employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Glasgow
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into places you’d love to work. You never know who might have a lead on a Porter position or can put in a good word for you.
✨Tip Number 2
Be ready for an informal chat! When you apply through our website, be prepared for a quick phone call or a casual meet-up. Show your personality and let them see how adaptable and communicative you are!
✨Tip Number 3
Show off your customer care skills! If you get the chance to meet potential employers, share examples of how you've gone above and beyond for customers in the past. It’s all about making that connection!
✨Tip Number 4
Follow up after applying! A quick email thanking them for considering your application can keep you on their radar. Plus, it shows you’re genuinely interested in the role and ready to make a difference as a Porter.
We think you need these skills to ace Porter in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight your experience in customer care and any relevant skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lodestone House
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of specific examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Prepare to discuss situations where you've had to adapt quickly or handle unexpected challenges. This will show that you're flexible and ready to tackle whatever comes your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they celebrate individuality within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
