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- Tasks: Support housekeeping and restaurant staff while ensuring top-notch customer care.
- Company: A vibrant hospitality venue in Greater London with a focus on teamwork.
- Benefits: Competitive pay, great perks, and career progression opportunities.
- Why this job: Join a dynamic team and make a difference in guest experiences every day.
- Qualifications: Strong communication skills and a passion for delivering quality service.
- Other info: Diverse environment with plenty of room for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality venue is seeking a dedicated Porter to maintain operations at their location in Greater London. This full-time position requires supporting housekeeping and restaurant staff, handling reception duties, and ensuring high standards of customer care and safety.
The ideal candidate will be adaptable, a strong communicator, and have experience in delivering quality service. This role offers competitive pay, great perks, and opportunities for career progression in a diverse environment.
Customer-Focused Porter: Hospitality & Banqueting Support employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Porter: Hospitality & Banqueting Support
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer care, being able to express yourself clearly and confidently will help you stand out during interviews. Role-play with a mate if you can!
✨Tip Number 3
Show off your adaptability! Think of examples from your past experiences where you’ve had to think on your feet or handle unexpected situations. This will demonstrate that you’re the perfect fit for a dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Customer-Focused Porter: Hospitality & Banqueting Support
Some tips for your application 🫡
Show Your Customer Care Skills: When writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you've gone the extra mile to ensure guests have a fantastic experience!
Be Adaptable: In the hospitality world, things can change quickly! Share examples of how you've adapted to new situations or challenges in your previous roles. This will show us that you're ready for anything that comes your way.
Communicate Clearly: Strong communication is key in this role. Use your application to demonstrate your ability to convey information effectively. Whether it's through your writing style or the clarity of your examples, we want to see that you can connect with others easily.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Lodestone House
✨Know the Venue Inside Out
Before your interview, take some time to research the hospitality venue. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Customer Care Skills
As a Porter, customer care is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about specific situations that highlight your adaptability and communication skills, as these are crucial for this role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role you're applying for. It’s all about showing that you understand the hospitality industry’s standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the venue is the right fit for you.
