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- Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
- Company: Join Chartwells, a leader in the catering industry with a vibrant team culture.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed are key.
- Other info: Flexible part-time hours with excellent career growth opportunities.
The predicted salary is between 11 - 14 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part-time basis, contracted to 30 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 41 weeks per year.
Your Key Responsibilities
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Candidate
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Chester employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and Compass Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer service and demonstrate your can-do attitude when it comes to working under pressure.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share stories that highlight your teamwork skills and how you've gone above and beyond in previous roles. Remember, they want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Service Assistant in Chester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we do at Chartwells, so don’t be shy about showcasing your achievements!
Be Yourself: We value individuality, so don’t hesitate to let your personality come through in your application. Share a bit about who you are and what makes you unique – it helps us get to know you better!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Lodestone House
✨Know Your Stuff
Before the interview, make sure you understand Chartwells' values and what they stand for. Familiarise yourself with their food offerings and customer service approach. This will show that you're genuinely interested in the role and ready to contribute to their mission.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share personal experiences where you've delivered excellent customer service or worked as part of a team. This will help the interviewer see that you have the right attitude and passion for the job.
✨Prepare for Scenarios
Expect to be asked about how you would handle specific situations, especially in a busy environment. Think of examples from your past experiences where you thrived under pressure or resolved conflicts. This will demonstrate your problem-solving skills and ability to stay calm when things get hectic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they celebrate individuality within the company. This shows that you're not just interested in the job, but also in being a part of their community.
