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- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join Chartwells, a leader in the catering industry with a friendly team culture.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team and make a real impact in a busy environment.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: Flexible part-time role with career growth opportunities in a diverse workplace.
The predicted salary is between 11 - 16 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 27.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You will have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 41 weeks per year.
Your Key Responsibilities:- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Equal Opportunity & Diversity Statement: Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant in Cambridge employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and Compass Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your enthusiasm shine through. They’re looking for someone with a can-do attitude, so don’t be shy about sharing your passion for food and customer service.
✨Tip Number 3
Practice makes perfect! Try doing mock interviews with friends or family. This will help you get comfortable talking about your experiences and how they relate to the role of a Customer Service Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to AI-powered advice that can help you tailor your approach and stand out from the crowd.
We think you need these skills to ace Customer Service Assistant in Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in catering or customer service. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Yourself: We value individuality at StudySmarter, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Lodestone House
✨Know Your Stuff
Before the interview, make sure you understand Chartwells' mission and values. Familiarise yourself with their food offerings and customer service standards. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share examples of how you've delivered excellent customer service in the past. This will help the interviewer see that you have the right attitude for a busy environment.
✨Team Player Vibes
Emphasise your ability to work well in a team. Discuss times when you've collaborated with others to achieve a common goal. This is crucial for a role that thrives on teamwork and a friendly atmosphere.
✨Be Ready for Scenarios
Prepare for situational questions that might come up during the interview. Think about how you'd handle busy periods or difficult customers. Showing that you can think on your feet will impress the interviewers and demonstrate your readiness for the fast-paced environment.
