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- Tasks: Keep public areas clean and assist with customer requests.
- Company: Join Chartwells, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and career development opportunities.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Strong communication skills and a passion for customer care.
- Other info: Flexible part-time role with a supportive and diverse team.
The predicted salary is between 13 - 16 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 20 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our Ideal Porter Will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Bristol employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Bristol
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into places you’d love to work. You never know who might have a lead on a Porter position or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like Chartwells, and express your enthusiasm for working with them. A friendly email can go a long way!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to customer care and teamwork. Show off your adaptability and communication skills, as these are key for a Porter role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Porter in Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight your customer care experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Lodestone House
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a Porter, you'll need to communicate effectively with both customers and staff. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've successfully built relationships or resolved issues.
✨Demonstrate Adaptability
The job requires someone who can handle changing priorities. Be prepared to discuss times when you've had to adapt quickly in a previous role. Highlight your ability to stay calm under pressure and how you prioritise tasks effectively.
✨Emphasise Customer Care Experience
Since delivering high-quality customer care is crucial, come ready with specific examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of customer satisfaction and are committed to providing it.