At a Glance
- Tasks: Supervise catering teams across 7 sites, ensuring top-notch food service and safety compliance.
- Company: Join a dynamic hospitality team with a focus on growth and development.
- Benefits: Enjoy free meals, gym access, travel discounts, and wellness classes.
- Other info: Flexible working across multiple locations with excellent career progression opportunities.
- Why this job: Make an impact in the food service industry while advancing your career.
- Qualifications: Experience in supervising teams, strong communication skills, and a customer-focused attitude.
The predicted salary is between 30000 - 40000 £ per year.
Benefits:
- Free meals
- Free on-site gym
- Onsite free car parking
- Free onsite swimming pool access
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Working 5 out of 7 days.
What You'll Be Doing:
We have an exciting opportunity for an Independent School Multisite Hospitality Manager to work across 7 sites. The key purpose of this role is to supervise the performance of frontline catering team members. To ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health & Safety and Food Safety regulations are carried out. Where necessary ensure frontline teams perform all general duties to support the efficient running of a contract or unit in line with contractual requirements. This is a fantastic opportunity for an inspirational and enthusiastic Hospitality Manager to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary.
More About The Role:
- Ensure you are aware of and always comply with all client and company health & safety procedures and standards. This includes but is not limited to Food Handling, COSHH, Uniform Standards, Personal Protective Equipment, Manual Handling, Fire Regulations, and quality control.
- Complete, maintain and update all Food Safety and Health & Safety paperwork correctly on a continual basis to ensure full compliance.
- To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling.
- Ensure pre and post service audits and cleaning schedules have been completed before and after all food services.
- To ensure the highest level of customer care is always adhered to by role always modelling the ESS Way values and behaviours to colleagues and customers.
- Manage and drive the completion of all compulsory training with all team members.
- Advocate the delivery of all company and unit profit protection procedures, reporting any issues to your line manager.
- To sell and demonstrate an excellent knowledge of products provided to customers and clients proactively.
- Conduct and monitor all stocktaking procedures ensuring minimal risk of waste.
- Ensure that uniform standards are upheld to the highest standard.
- Ensure company marketing material is up to date and relevant to company standards.
- To work official and unofficial functions as detailed by your Line Manager.
- Be flexible and comply with any reasonable requests made by your line Manager including, if necessary, working within other units within reasonable distance.
Who You Are:
- Previous experience supervising frontline teams within a similar environment.
- Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment.
- Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety.
- Customer service focused.
- Team player and can-do attitude.
- Takes pride in personal appearance and hygiene.
- Self-motivated and able to use own initiative.
- Ability to work under pressure whilst maintaining a positive attitude.
- Full Driving License as you will be working across 7 sites.
Multisite Hospitality Manager - Berkhamsted employer: Lodestone House
Join our dynamic team as a Multisite Hospitality Manager in Berkhamsted, where we prioritise employee well-being and career growth. Enjoy a range of benefits including free meals, access to on-site facilities like a gym and swimming pool, and exclusive discounts on travel and shopping. Our supportive work culture fosters personal development through tailored training programmes, making this an ideal environment for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Multisite Hospitality Manager - Berkhamsted
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can talk about how your experience aligns with their mission, especially around customer service and team management. Show them you’re the right fit!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you’ve led teams and handled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Multisite Hospitality Manager - Berkhamsted
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multisite Hospitality Manager role. Highlight your experience in supervising teams and managing food safety regulations, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for hospitality and your ability to lead teams effectively. Don’t forget to mention why you’re excited about working with us at StudySmarter and how you can contribute to our success.
Showcase Your Customer Service Skills:Since customer service is a big part of this role, make sure to include examples of how you've gone above and beyond for customers in your application. We love candidates who take pride in delivering excellent service!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Lodestone House
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the company’s values and the specifics of the Multisite Hospitality Manager role. Familiarise yourself with health and safety regulations, food safety standards, and customer service expectations. This will show that you’re not just interested in the job, but that you’re genuinely invested in the company.
✨Showcase Your Leadership Skills
As a potential manager, it’s crucial to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you successfully supervised frontline teams or improved service quality. Highlight your communication skills and how you’ve handled challenges in a hospitality setting.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing multiple sites. Think about how you would handle issues like staff shortages, customer complaints, or compliance with health and safety regulations. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the training programmes, career pathways, or how the company supports its managers in maintaining high standards across multiple sites. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
