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- Tasks: Keep public areas clean and assist with customer requests.
- Company: Join Chartwells, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and career development opportunities.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Experience in customer care and strong communication skills.
- Other info: Flexible shifts and a supportive, diverse work environment.
The predicted salary is between 11 - 14 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 16 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 3 out of 7 days.
Responsibilities- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Bedford employer: Lodestone House
Contact Detail:
Lodestone House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Bedford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to interact with customers and staff regularly. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to showcase your adaptability! During the interview, share examples of how you've successfully handled changing priorities in the past. This will demonstrate that you can thrive in a dynamic environment like Chartwells.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Porter in Bedford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight any relevant experience in customer care or teamwork, and mention how you can adapt to changing priorities – it’s what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Lodestone House
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Care Skills
Since this role involves high-quality customer care, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to service.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like dealing with a customer complaint or managing multiple tasks under pressure. Practising these scenarios can help you feel more confident and articulate in your responses.
✨Emphasise Adaptability and Teamwork
The job requires adaptability and strong communication skills. Think of instances where you've successfully worked as part of a team or adapted to changing priorities. Sharing these experiences will show that you're a great fit for their dynamic environment.
