Asset Administrator in London

The Asset Data Digital Solutions (ADDS) division was formed in May 2021, created to specifically focus on services provided to the Asset insurer partners of the Global Real Estate division.

This division is responsible for delivering a range of administrative and policy production services to insurers, utilising the Global Real Estate in-house Asset IT system.

We are now hiring for an Asset Administrator providing day-to-day service delivery and administration/processing duties.

Who We Are

Lockton is a partnership and a family-owned, independent company with a caring and values driven culture. Our growth trajectory continues to attract the strongest talent in the industry, allowing our team to continue providing best in class service to our clients. The best and brightest are drawn to Lockton because they want to make a difference.

Why Lockton?

We pride ourselves in being perpetually private and a commitment to excellence, innovation and collaboration. Our unique entrepreneurial spirit is reflected in our empowered people being autonomous, being able to act quickly, learn fast and provide the right solutions for our clients.

As an Associate joining Lockton, you will be exposed to a wealth of opportunities and experiences that will lay the foundation for a successful and fulfilling career. Our commitment to excellence, coupled with a supportive and inclusive work culture, ensures that you will thrive both personally and professionally.

About the Role

Role responsibilities will include:

• Provide day to day administrative servicing for our real estate insurer partners and client service teams
• Collate property risk data from the client service team ready for processing
• Create, renew or update properties/units in the Asset system
• Process mid-term adjustments/cancellations in the Asset and Sector systems
• Prepare and deliver Certificates of Insurance and Invoices to the client service team
• Process invoices in Sector
• Maintain records, forms and documents on the central Lockton filing system and shared drives in accordance with the group procedures
• Assist with the creation of insurer Declarations and Payment Bordereaux
• Provide ad-hoc reporting and statistical analysis for our insurer partners and client service teams
• Meticulously check your own work ensuring Lockton and ADDS procedures are followed including Second Pair of Eyes Checks (SPOEC)
• Communicate in a clear and concise manner
• Effectively manage queries with the client service teams and escalate to the ADDS Team Leader as required
• Provide feedback for Asset insurer review meetings and actively contribute to the development of relationships
• Provide support in delivering efficiencies within the processes carried out
• Provide support in delivering enhanced reporting and system development to Asset insurer partners

Role Requirements

Key competencies include:

• Strong IT, numerical and communication skills
• Capable of following strict compliance procedures
• Execution of system based administrative tasks to exceptionally high service standards;
• Accuracy and attention to detail is a “must” as is the ability to quickly understand broking transactional systems and delivering consistently high levels of service to the Asset Insurer Partners.