At a Glance
- Tasks: Support consultants in delivering top-notch client services and manage daily operational requests.
- Company: Dynamic consultancy firm focused on people solutions and client satisfaction.
- Benefits: Competitive pay, learning opportunities, and a collaborative work environment.
- Other info: Fast-paced role with opportunities for growth and professional development.
- Why this job: Join a team where your contributions directly impact client success and service quality.
- Qualifications: Experience in employee benefits preferred; strong organisational and problem-solving skills required.
The predicted salary is between 28800 - 48000 £ per year.
Overview
The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for supporting Consultants in providing client services for an assigned book of business. Duties will include administration and coordination.
Responsibilities
- Collaborate closely with the Consultant team to ensure clients’ day-to-day operational requirements are effectively met.
- Prepare high-quality client deliverables and materials, including periodic status reports and financial and technical summaries.
- Take ownership of managing and prioritising daily client requests to enable timely resolution, informed decision-making, and accurate execution. This includes conducting quality control checks on client-facing reports, identifying required actions, and providing support to consultants as needed.
- Participate in meetings with internal and external stakeholders, identifying key action points and responsible parties, and ensuring timely follow-through to deliver a high standard of customer service.
- Contribute insights and perspectives based on hands-on experience working with clients and service providers.
- Manage the tracking of project progress and timelines, maintain accurate client records, and update activity and issue trackers.
- Support team members in resolving client issues across claims, administration, compliance, and related areas.
- Ensure all activities are carried out in compliance with relevant regulatory requirements.
Qualifications
- Experience within the employee benefits Industry preferable – broker or provider background.
- Proactive and enthusiasm to learn wider benefit consultancy, for healthcare and protection schemes.
- Proven experience in managing timelines and working to deadlines.
- Track record of accuracy and attention to detail.
- Ability to adapt under pressure and problem solve.
- Ability to support, add value and provide high quality outputs.
- Robust comprehension and calculation skills.
- Strong MS Office skills, including Excel and PowerPoint.
- Impeccable attention to detail.
- Strong organisation and prioritisation skills.
- Fast learner, with the ability to pick-up new processes, skills and knowledge.
- Strong team working and individual intuition.
- Personable and professional with internal and external parties.
Corporate Consultant Support employer: Lockton
Join a dynamic and innovative company that prioritises employee growth and development, particularly in the role of IT Application Development Manager. With a strong focus on modernisation and cloud-native solutions, you will thrive in a collaborative work culture that encourages creativity and forward-thinking. Located in a vibrant tech hub, the company offers competitive benefits, a commitment to work-life balance, and unique opportunities to lead transformative projects that shape the future of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Consultant Support
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Lockton.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Lockton.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Corporate Consultant Support
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Lockton.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Lockton. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Lockton
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Lockton, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Lockton, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Lockton could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Lockton as they’re likely seeking a candidate who can enhance their workplace culture.
