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- Tasks: Support consultants in delivering top-notch client services and manage daily operational requests.
- Company: Dynamic consultancy firm focused on people solutions and client satisfaction.
- Benefits: Competitive pay, learning opportunities, and a collaborative work environment.
- Why this job: Join a team where your contributions directly impact client success and service quality.
- Qualifications: Experience in employee benefits preferred; strong organisational and problem-solving skills required.
- Other info: Fast-paced role with opportunities for growth and professional development.
The predicted salary is between 28800 - 48000 £ per year.
Overview
The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for supporting Consultants in providing client services for an assigned book of business. Duties will include administration and coordination.
Responsibilities
- Collaborate closely with the Consultant team to ensure clients’ day-to-day operational requirements are effectively met.
- Prepare high-quality client deliverables and materials, including periodic status reports and financial and technical summaries.
- Take ownership of managing and prioritising daily client requests to enable timely resolution, informed decision-making, and accurate execution. This includes conducting quality control checks on client-facing reports, identifying required actions, and providing support to consultants as needed.
- Participate in meetings with internal and external stakeholders, identifying key action points and responsible parties, and ensuring timely follow-through to deliver a high standard of customer service.
- Contribute insights and perspectives based on hands-on experience working with clients and service providers.
- Manage the tracking of project progress and timelines, maintain accurate client records, and update activity and issue trackers.
- Support team members in resolving client issues across claims, administration, compliance, and related areas.
- Ensure all activities are carried out in compliance with relevant regulatory requirements.
Qualifications
- Experience within the employee benefits Industry preferable – broker or provider background.
- Proactive and enthusiasm to learn wider benefit consultancy, for healthcare and protection schemes.
- Proven experience in managing timelines and working to deadlines.
- Track record of accuracy and attention to detail.
- Ability to adapt under pressure and problem solve.
- Ability to support, add value and provide high quality outputs.
- Robust comprehension and calculation skills.
- Strong MS Office skills, including Excel and PowerPoint.
- Impeccable attention to detail.
- Strong organisation and prioritisation skills.
- Fast learner, with the ability to pick-up new processes, skills and knowledge.
- Strong team working and individual intuition.
- Personable and professional with internal and external parties.
Corporate Consultant Support employer: Lockton
Contact Detail:
Lockton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Consultant Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Corporate Consultant Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to client service and project management. We recommend doing mock interviews with friends or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed timelines and prioritised tasks in previous roles. This will demonstrate your ability to handle the demands of the Corporate Consultant Support position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Corporate Consultant Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Corporate Consultant Support. Highlight your experience in administration and coordination, and don’t forget to mention any relevant skills in managing client relationships and delivering high-quality outputs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how your background aligns with our needs. Mention specific experiences that demonstrate your ability to support consultants and manage client requests effectively.
Showcase Your Attention to Detail: Since this role requires impeccable attention to detail, make sure your application is free from typos and errors. Consider including examples of how you've maintained accuracy in previous roles, especially when preparing client deliverables.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lockton
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Consultant Support. Familiarise yourself with the key tasks like preparing client deliverables and managing timelines. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Given the emphasis on accuracy in this role, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s quality control checks or managing client records, highlight how your meticulous nature has led to successful outcomes.
✨Demonstrate Your Team Spirit
This position requires collaboration with consultants and stakeholders. Share specific instances where you’ve worked effectively in a team setting. Emphasise your ability to support others and contribute positively to group dynamics, as this will resonate well with the interviewers.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially under pressure. Think of situations where you had to adapt quickly or resolve client issues. Articulate your thought process clearly, showing how you can manage challenges while maintaining high-quality outputs.
