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- Tasks: Support brokers and clients with technical insurance needs in a dynamic crisis management team.
- Company: Join Lockton, the world's largest independent insurance brokerage with a unique entrepreneurial culture.
- Benefits: Accelerate your career with professional development and a collaborative work environment.
- Why this job: Make a real impact in crisis management while delivering exceptional client service.
- Qualifications: Experience in technical insurance roles, strong attention to detail, and effective communication skills.
- Other info: Opportunity for growth in a fast-paced, innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
An opportunity has arisen for an experienced Terrorism technician to join our successful and growing team within Crisis Management. Lockton is the world’s largest independent insurance brokerage, with a unique culture of entrepreneurship, true client excellence and empowered people. This role offers an excellent opportunity to accelerate your career in a dynamic environment that values innovation, collaboration, and professional development.
The Account Manager provides day-to-day account servicing and technical support to placing brokers and team associates within the Crisis Management team, and plays a key part in ensuring smooth policy administration, timely invoicing, and exceptional client service.
Key Responsibilities- Deliver technical and administrative support to brokers and account managers, including preparing slips, endorsements, and related documentation.
- Maintain accurate and up-to-date records within internal systems for reporting and workflow purposes.
- Liaise with the TSG and IBA teams to track invoicing, support premium collection, and ensure timely payments to insurers.
- Review policy documentation for accuracy and issue to clients as required.
- Support the management of specific accounts under the guidance of senior Account Managers.
- Attend client meetings where appropriate to support account servicing and relationship building.
- Collaborate closely with the broking team, wordings team, and other internal stakeholders.
- Issue evidence of cover and other client communications in a timely and professional manner.
- Monitor premium payment warranties (PPWs) and request extensions when necessary.
- Deliver high-quality client service in line with agreed service levels and key performance indicators (KPIs).
- Previous experience in a technical insurance role, ideally within Terrorism, International Property or Crisis Management - preferably gained within an insurance brokerage.
- Strong attention to detail and ability to work both independently and collaboratively within a team.
- Effective communication skills.
- Sound technical understanding of insurance documentation, including slips, wordings, and contracts.
Account Manager - Terrorism employer: Lockton
Contact Detail:
Lockton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Terrorism
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience in Crisis Management or Terrorism. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can discuss insurance documentation, slips, and contracts confidently. We want you to shine when they ask about your experience in handling policy administration and client service!
✨Tip Number 3
Showcase your attention to detail! During interviews, share examples of how you've maintained accurate records or managed invoicing processes. This will demonstrate your ability to deliver high-quality client service, which is key for the Account Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company culture.
We think you need these skills to ace Account Manager - Terrorism
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in technical insurance, especially within Terrorism or Crisis Management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Attention to Detail: Since the role involves a lot of documentation and accuracy, make sure to demonstrate your attention to detail in your application. A well-formatted CV and error-free cover letter will show us you mean business!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lockton
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to terrorism insurance and crisis management. Familiarise yourself with common terms, documentation like slips and endorsements, and the specific responsibilities of an Account Manager. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare examples from your previous roles that highlight your experience in account servicing and client communication. Think about times when you successfully managed accounts or collaborated with teams. This will demonstrate your ability to deliver exceptional client service and work effectively within a team.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Professional Yet Approachable
While it's important to maintain professionalism, don't forget to let your personality shine through. Be friendly and approachable during the interview. This aligns with the company's culture of collaboration and can help you build rapport with your interviewers.
