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For Companies At a Glance
- Tasks: Manage client insurance programmes and ensure excellent service delivery.
- Company: Lockton is a leading global insurance brokerage with a strong focus on client relationships.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Join a dynamic team where your skills can make a real impact in the insurance industry.
- Qualifications: Experience in broking for UK corporate clients and strong communication skills are essential.
- Other info: This role is perfect for those looking to advance their career in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
General information
Reference
Location
United Kingdom, Glasgow, Glasgow
Work Place
Hybrid
Region
UK
Job Profile
Lockton – Experienced Professional
Title
Account Manager
Description
We are looking for an experienced Account Manager to provide day to day client servicing to our mid-large UK corporate clients, ensuring that business is retained and developed through the provision of excellent client service.
Key responsibilities include:
- Provide day to day servicing of a client\’s insurance programme and support to the Account Executives and New Business Executives in the overall servicing of client\’s policies and retention and development of the business.
- Placement of insurances for clients in accordance with Lockton strategy.
- Effectively manage all renewals and adjustments in a timely and professional manner to ensure completion by the due date.
- Obtain quotations both for new and renewal business.
- Accurate preparation of client and market documentation.
- Check policy documentation for accuracy prior to issue to the client.
- Provide policy documentation in accordance with regulations and in line with Lockton procedures.
- Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.
- Provide prompt and accurate resolution of accounts queries.
- Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner.
- Provision of management information as required.
- Manage and co-ordinate global insurance programmes and liaise with our network worldwide, if applicable.
Candidate Profile
You should have the following experience:
- Experience in handling and broking risks on behalf of UK Corporate clients, ideally gained from a broking environment
- Excellent communication skills, and ability to build effective and positive relationships, and communicate both informally and in formal situations
- Commercially astute – able to quickly interpret commercial challenges and driven to find solutions for our clients
- Proficient in preparation of broking presentations that accurately reflect the cover required and meet the clients\’ requirements
- Ability to prepare and interpret claims experiences and analysis including claims triangulations and the impact of deductibles and cover variations
- Drive to continue to develop, with a work ethic of continual improvement and excellent service
- Ability to prioritise, manage time and ensure that deadlines are met without compromising quality.
About The Position
Lockton is the world\’s largest privately held independent insurance brokerage. At Lockton, we are all about unlocking potential—your potential, our clients\’ potential, and ultimately our potential to deliver world-class service. If you\’re passionate about making a real impact and thriving in a culture where you truly belong, join us to make a difference.
Account Manager employer: Lockton
Contact Detail:
Lockton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Lockton's client servicing approach. Understanding their specific strategies and values will help you align your experience with what they are looking for in an Account Manager.
✨Tip Number 2
Network with current or former employees of Lockton. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during interviews.
✨Tip Number 3
Prepare to discuss your experience with UK corporate clients in detail. Be ready to share specific examples of how you've successfully managed client relationships and resolved issues, as this is crucial for the role.
✨Tip Number 4
Stay updated on industry trends and challenges in the insurance sector. Demonstrating your knowledge of current market conditions and how they affect clients will show your commercial acumen and readiness for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling and broking risks for UK corporate clients. Use specific examples that demonstrate your ability to manage client relationships and provide excellent service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Account Manager role at Lockton. Mention how your skills align with their requirements, particularly your communication skills and commercial acumen.
Showcase Relevant Skills: Emphasise your proficiency in preparing broking presentations and managing renewals. Include any experience you have with global insurance programmes, as this is a key aspect of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail, which is crucial for an Account Manager.
How to prepare for a job interview at Lockton
✨Know Your Clients
Familiarise yourself with Lockton's client base and their specific needs. Be prepared to discuss how you would approach servicing mid-large UK corporate clients and what strategies you would implement to retain and develop these relationships.
✨Demonstrate Communication Skills
Since excellent communication is key for an Account Manager, practice articulating your thoughts clearly. Prepare examples of how you've successfully built relationships in previous roles, both informally and in formal settings.
✨Showcase Your Commercial Acumen
Be ready to discuss how you interpret commercial challenges and provide solutions. Think of specific instances where you've identified risks and advised on insurance or risk management solutions, as this will demonstrate your commercial awareness.
✨Prepare for Technical Questions
Brush up on your knowledge of broking presentations, claims experiences, and policy documentation. You may be asked to explain how you would prepare and interpret these documents, so having a solid understanding will help you stand out.
