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- Tasks: Manage claims for real estate clients and build strong relationships with stakeholders.
- Company: Join a leading global insurance firm with a focus on innovation and client service.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the real estate sector while developing your career in claims management.
- Qualifications: Strong technical claims experience and excellent communication skills required.
- Other info: Dynamic team environment with a focus on continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
We have a new exciting opportunity within the Global Real Estate Division for an experienced Claims Client Manager to join our UK Claims Team. The Real Estate team, based primarily in London, deliver innovative insurance placements and risk management services for organisations involved in the real estate sector. In this role you will provide claims services to an allocated portfolio of clients across the UK while supporting the overall claims service provision to our clients and supporting associates within the team.
Key Tasks and Responsibilities:
- Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes.
- Build and nurture close, long-lasting relationships by developing a constantly expanding network of client, insurer and loss adjuster contacts.
- Conduct periodic claim portfolio reviews on your allocated clients.
- Provide management information as requested.
- Actively participate in tenders, presenting the claims proposition to perspective clients.
- Provide feedback for insurer review meetings and actively contribute to the development of relationships.
- Manage large and sensitive claims to conclusion, liaising effectively and appropriately with the client, insurer, loss adjuster and any other interested party.
- Provision of advice on the application of policy cover and the necessary documentation/information required to progress the claim.
- Negotiating with insurers to achieve the most beneficial and cost-effective settlement for the client.
- Negotiating with insurers to ensure reserves are realistic and appropriate.
- Ensuring claims are registered and appropriately updated on our systems.
- Attending internal and external meetings as required.
- Report any major or sensitive claims to the Client Service Team.
- Understand the appropriate claims notification and investigation procedures applicable to each class of insurance.
- Maintain records on our internal systems and ensure the wider team pro-actively perform claims cleanses.
- Maintenance of a diary system for outstanding workload.
- Undertake specific tasks as directed by management, adhering to agreed project plans and timescales.
Candidate Profile:
- Strong technical claims experience (property).
- Excellent understanding of the relevant classes of business (Real Estate, Property).
- Ability to prepare and interpret claims experiences and analyses.
- Excellent communication skills – to effectively and professionally communicate both verbally and in writing with clients, insurers and associates.
- Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
- Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
- Analytical and problem-solving skills, including research and investigation.
- An understanding of regulatory controls and procedures.
Claims Client Manager ( Real Estate Claims ) in Peacehaven employer: Lockton Companies
Contact Detail:
Lockton Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Client Manager ( Real Estate Claims ) in Peacehaven
✨Network Like a Pro
Get out there and start building connections! Attend industry events, join online forums, and don’t be shy about reaching out to people in the real estate and insurance sectors. The more relationships you build, the better your chances of landing that Claims Client Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your technical claims experience and your understanding of property classes. Use specific examples from your past work to demonstrate how you’ve successfully managed claims and built client relationships.
✨Prepare for Interviews
Do your homework before any interview! Understand the company’s claims processes and be ready to discuss how you can contribute to their team. Practise answering common interview questions related to claims management and think about how you can present your negotiation skills effectively.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Lockton and contributing to our innovative approach in the real estate sector.
We think you need these skills to ace Claims Client Manager ( Real Estate Claims ) in Peacehaven
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Familiarise yourself with the key tasks and responsibilities mentioned in the job description. This will help you tailor your application to show how your experience aligns perfectly with what we're looking for.
Be Personal: When you're writing your application, don't just list your skills. Share specific examples of how you've built relationships or managed claims in the past. We want to see your personality shine through, so let us know what makes you unique!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear headings and bullet points where necessary to make it easy for us to read. Remember, quality over quantity – it's better to be concise than to ramble on!
Apply Through Our Website: Once you're happy with your application, make sure to submit it through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Lockton Companies
✨Know Your Stuff
Make sure you have a solid understanding of the insurance programme and service plans relevant to the role. Brush up on your knowledge of real estate claims and be ready to discuss specific examples from your experience that demonstrate your technical expertise.
✨Build Rapport
Since this role involves nurturing relationships with clients, insurers, and loss adjusters, practice your communication skills. Think about how you can showcase your ability to build long-lasting connections during the interview. Maybe prepare a few anecdotes that highlight your relationship-building skills.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've handled large and sensitive claims in the past. Highlight your analytical and problem-solving skills by sharing specific instances where you successfully navigated complex situations or negotiations with insurers.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of claims you'll be managing, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
