Lockton Companies in London is seeking an IT Service Assurance Analyst to maintain governance of ITSM processes, ensure successful transitions of services into BAU, and safeguard the CMDB, intranets, and service docs.
The role oversees audit actions, coordinates knowledge management, and collaborates across teams to keep documentation accurate and accessible. ServiceNow certification or CMDB knowledge preferred.
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IT Service Assurance Pro: CMDB & Service Transition Lead employer: Lockton Companies
Lockton Companies is an exceptional employer that fosters a collaborative and dynamic work culture in the heart of London. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive in their careers while contributing to meaningful client outcomes. Our commitment to regulatory compliance and internal controls not only enhances our operational excellence but also creates a supportive environment where every employee can build lasting relationships with clients and colleagues alike.