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For Companies At a Glance
- Tasks: Support brokers with client documentation, queries, and administrative tasks in a dynamic environment.
- Company: Join Lockton, the largest independent insurance brokerage, dedicated to empowering clients and communities.
- Benefits: Enjoy hybrid work options, industry-leading health insurance, and a supportive team culture.
- Why this job: Be part of a caring culture that values diversity and innovation while developing your skills.
- Qualifications: Previous admin experience is a plus; strong communication and organisational skills are essential.
- Other info: This is a newly created role with comprehensive training provided.
The predicted salary is between 30000 - 42000 £ per year.
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
- Assist brokers in the preparation and processing of client documentation and renewal invites.
- Maintain and update client records on assured for broking system, ensuring compliance with Lockton procedures and regulatory requirements.
- Support brokers with client queries, providing information and resolving issues promptly.
- Monitor and track the status of pending tasks and follow up with relevant parties to ensure completion.
- Prepare reports, terms letters and presentations for brokers as required.
- Work with the technical experts to prepare client information.
- Provide day to day administration support for the Brokers and Client Executive team.
- Create and maintain accurate client information records and update as required.
- Process new business, renewal, and mid-term adjustments on the in-house and market systems.
- Prepare client documentation including issuing Certificates of Insurance and invoices.
- Prepare information or reports on client data as requested.
- Track premium payments and support the Accounts Payable team on any client account requests.
Your Responsibilities
Lockton’s Global Professional Indemnity Team are passionate specialists who empower businesses to get the most out of professional indemnity insurance. We understand the challenges and trends affecting our client’s business and have the freedom to find innovative solutions that meet their exact needs. We are sector specialists who think fast, connect dots, and keep clients ahead. This is a newly created role, an exciting opportunity to join our Global Professional Indemnity Team. It will be a busy and varied role that would be ideally suited to someone with at least one-year in industry. All training will be provided, and you will be welcomed into a friendly and supportive team.
The Account Administrator is responsible for providing comprehensive administrative and operational support to brokers, ensuring efficient processing of renewal documentation, communication with clients, and maintaining a high standard of service delivery. The role requires strong organisational skills, attention to detail, and the ability to work collaboratively with multiple stakeholders.
Qualifications Candidate Requirements:
- Previous experience in an administrative or support role will be beneficial.
- Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.
- Analytical and problem-solving skills, including research and investigation.
- Strong organisational and time management skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to maintaining high standards.
- Desire to join a dynamic, entrepreneurial team in a growing organisation.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day. At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Account Administrator Global Professional Ind... employer: Lockton Companies
Contact Detail:
Lockton Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Administrator Global Professional Ind...
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly professional indemnity insurance. Understanding the key concepts and current trends will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance sector, especially those working at Lockton or similar companies. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to showcase your organisational and time management skills. Think of specific examples from your previous roles where you successfully managed multiple tasks or projects, as this will be crucial for the Account Administrator position.
✨Tip Number 4
Research Lockton's values and commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs, as cultural fit is important to them and can set you apart from other candidates.
We think you need these skills to ace Account Administrator Global Professional Ind...
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the responsibilities of the Account Administrator role. Emphasise your administrative experience, organisational skills, and proficiency in Microsoft Office Suite.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your ability to work collaboratively. Mention specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
Highlight Relevant Experience: In your application, clearly outline any previous roles where you supported teams or managed client documentation. This will show Lockton that you have the necessary background to thrive in this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Account Administrator role.
How to prepare for a job interview at Lockton Companies
✨Showcase Your Organisational Skills
As an Account Administrator, strong organisational skills are crucial. Be prepared to discuss specific examples from your previous roles where you successfully managed multiple tasks or projects simultaneously.
✨Demonstrate Effective Communication
Since the role involves communicating with clients and brokers, practice articulating your thoughts clearly. Use examples that highlight your ability to resolve client queries and maintain professional relationships.
✨Highlight Attention to Detail
Attention to detail is key in this position. Bring up instances where your meticulous nature helped prevent errors or improved processes, especially in documentation or data management.
✨Express Your Team Spirit
Lockton values collaboration, so be ready to share experiences where you worked effectively within a team. Emphasise your ability to support colleagues and contribute to a positive work environment.
