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- Tasks: Lead a team to deliver exceptional guest experiences in a vibrant riverside pub.
- Company: Traditional riverside pub in Newbury with a focus on quality service.
- Benefits: Discounts on food and drink, plus access to healthcare plans.
- Other info: Opportunities for personal and professional growth in a lively environment.
- Why this job: Join a passionate team and enhance your leadership skills while making guests happy.
- Qualifications: Strong leadership and communication skills, with a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
A traditional riverside pub in Newbury is seeking a Supervisor to lead the team and ensure high standards of service and guest satisfaction. The ideal candidate will have strong leadership abilities, great communication skills, and a passion for delivering excellent food and drink experiences. This role offers opportunities for personal and professional growth, alongside benefits including discounts on food and drink, and access to healthcare plans.
Hospitality Team Lead – Guest Experience & Growth in Newbury employer: Lockstockandbarrelnewbury
Contact Detail:
Lockstockandbarrelnewbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Lead – Guest Experience & Growth in Newbury
✨Tip Number 1
Get to know the pub's vibe! Before your interview, pop in for a drink or a meal. This way, you can chat with staff and customers, showing your genuine interest in the place and its culture.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you’ve led a team or improved guest satisfaction. We want to hear how you can bring that passion for service to our team.
✨Tip Number 3
Practice your communication skills! Role-play common scenarios you might face as a Team Lead. This will help you articulate your thoughts clearly during the interview and demonstrate your ability to handle guest interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hospitality Team Lead – Guest Experience & Growth in Newbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific experiences where you’ve gone above and beyond to ensure guest satisfaction. We love hearing about your enthusiasm for creating memorable food and drink experiences.
Highlight Leadership Skills: As a potential Team Lead, it’s crucial to showcase your leadership abilities. Use examples from your past roles where you’ve successfully led a team or improved service standards. We want to see how you can inspire and motivate others!
Tailor Your Application: Make sure to tailor your application to the role. Reference the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to attach your CV and cover letter directly. Plus, it helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Lockstockandbarrelnewbury
✨Know the Venue Inside Out
Before your interview, make sure you research the pub thoroughly. Familiarise yourself with its menu, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff, resolved conflicts, or improved service standards. This will demonstrate your capability to lead the team effectively.
✨Communicate Passionately About Guest Experience
Be ready to talk about what excellent guest service means to you. Share your thoughts on how to create memorable experiences for guests and how you would handle difficult situations. This will highlight your commitment to high standards of service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the pub's goals for guest satisfaction or how they measure success in their service. This shows that you're not just interested in the role, but also in contributing to the pub's growth.