At a Glance
- Tasks: Lead a team to maintain high cleanliness standards for guest comfort.
- Company: Join Marston's, one of the UK's largest and most loved pub chains.
- Benefits: Enjoy 30% off at all locations, flexible hours, and a £4.50 meal deal.
- Other info: We celebrate individuality; come as you are!
- Why this job: Be part of a friendly, diverse team in a supportive environment with career growth opportunities.
- Qualifications: Experience in housekeeping and knowledge of health and safety regulations are essential.
The predicted salary is between 28800 - 43200 £ per year.
Marston’s is one of the UK’s leading local pub companies and today, we operate more than 1,300 pubs, bars and hotels.
Now, we’re on the lookout for a Head Housekeeper to help lead the team and grow with our business.
The Role
As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay. Liaising with reception is key so that any special requirements made by the guests are catered for. Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished. Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- Bi-annual bonus scheme determined by hotel standards audit results
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Healthcare Cash Plan
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Head Housekeeper in Worksop employer: Lockkeeper (91054)
Marston's is an exceptional employer, recognised as the Best Pub Employer at The Publican 2024 Awards, offering a vibrant and inclusive work culture where individuality is celebrated. As a Head Housekeeper, you will benefit from flexible hours, a reliable contract, and a range of employee perks including discounts across our pubs and hotels, alongside opportunities for career growth through apprenticeship programmes. Join us in creating memorable experiences for our guests while enjoying a supportive environment that prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Worksop
✨Tip Number 1
Familiarise yourself with Marston's values and culture. Understanding what makes them unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership skills and experience in managing a team. Be prepared to share specific examples of how you've successfully led a team in a similar environment, as this will demonstrate your capability for the Head Housekeeper role.
✨Tip Number 3
Brush up on your knowledge of COSHH and health and safety regulations. Being able to discuss these topics confidently will show that you take safety seriously and are well-prepared for the responsibilities of the position.
✨Tip Number 4
Network with current or former employees of Marston's if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the hiring process.
We think you need these skills to ace Head Housekeeper in Worksop
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Head Housekeeper position. Highlight your relevant experience in maintaining high standards and managing a team.
Tailor Your CV:Customise your CV to reflect your skills in housekeeping, multitasking, and knowledge of health and safety regulations. Include specific examples of how you've successfully led a team or improved service standards in previous roles.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and passion for the hospitality industry. Mention why you want to work for Marston's and how your values align with theirs, particularly regarding teamwork and customer satisfaction.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head Housekeeper role.
How to prepare for a job interview at Lockkeeper (91054)
✨Show Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivate and manage your team to maintain high standards.
✨Demonstrate Your Knowledge of Health and Safety
Understanding COSHH and health and safety regulations is crucial for this role. Brush up on these topics and be ready to explain how you've implemented them in past positions.
✨Highlight Your Multitasking Abilities
This role requires efficiency and the ability to juggle multiple tasks. Prepare examples of how you've successfully managed various responsibilities at once in previous jobs.
✨Emphasise Customer Service Experience
Since you'll be liaising with reception and catering to guest requirements, it's important to showcase your customer service skills. Share specific instances where you've gone above and beyond to ensure guest satisfaction.
