Pension and Benefits Administrator in Flitwick

Enterprise Business Services (EBS) consists of LMUK IT Services, Payroll, ESH, HR and Finance functions. With employees located throughout the UK, EBS provides UK wide support to the LMUK business areas. As part of the International Reward Centre of Expertise (CoE), this position will assist in the administration of the provision of European pensions and international benefits. This position will support all aspects of administrative activity, under the guidance of the International Benefits and EMEA Pension Manager. The Administrator will work closely with employees, Finance, plan trustees, and external service providers to maintain accurate records, process pension contributions, and invoice payments. Administers invoice payments and plan renewals. Ensures the administration of all related programs are in compliance with established guidelines, processes, procedures and applicable laws. Supports with pension and benefit communications to employees. The Administrator will provide support for all pension and benefit activities including:

Responsibilities

• Work with regional Reward teams and external vendors to ensure efficiency of administration.
• Creating, processing, and tracking invoices, ensuring accuracy, timely payments, and proper record-keeping, handling tasks like invoice discrepancy resolution and vendor queries.
• Develop and maintain employee communications and support to ensure a greater level of engagement and understanding with the workforce.
• Prepare draft communication materials, such as webinars, statements and newsletters.
• Monitoring project expenditure and work with their leader to ensure projects are delivered on plan and to budget.
• Work under guidance of their leader, to take on tasks like documenting processes, preparing meeting notes, and conducting analysis.

Essential Skills

• Generate, upload, and distribute invoices via customer portals or systems (e.g., SAP).
• Input and maintain accurate invoice details and customer account information.
• Investigate and resolve issues with invoices, payments, or customer accounts. Good communication skills both written and verbal.
• Strong organizational, clerical, and data entry skills.
• Proficient in the use of Microsoft Excel.
• Ability to identify and resolve discrepancies and financial issues relating to invoices.
• Capability to manage changing priorities and tasks effectively, demonstrate ability to work in a high-volume role within a large complex business within a hands on capacity.
• Ability to manage multiple priorities.
• Ability to build and maintain strong relationships with multiple key stakeholders.
• Perform other related administrative tasks as necessary, including assisting with payroll-related queries and coordinating with other departments as needed.
• Administrative experience with benefits but not essential.
• A self starter who is able to work independently without needing continual supervision or direction.