At a Glance
- Tasks: Coordinate servicing and repairs for high-end products while supporting a dynamic team.
- Company: Join a friendly, family-run business with a supportive culture.
- Benefits: Competitive salary, 25 days holiday, free parking, and a stable work environment.
- Other info: Be part of a hard-working team that values fun and support.
- Why this job: Enjoy a varied role with real impact and long-term career prospects.
- Qualifications: Organised, customer-focused, and able to handle multiple priorities.
The predicted salary is between 25000 - 30000 £ per year.
A fantastic opportunity has arisen to join a family‑run, friendly and hard‑working team as a Service Administrator. This is a stable, long‑term role where people stay because of the culture, support and genuine team spirit. If you're looking for a stable long term role that's busy and varied this could be the perfect role for you!
As the Service Administrator, you'll be the central point of coordination for servicing and repairs of the company's high‑end products. You'll work closely with customers and a team of five engineers across Somerset, ensuring everything runs smoothly and efficiently. A really busy, challenging and pinnacle role for the company where no two days are the same!
Key Responsibilities- Prioritising urgent servicing and repair requests each morning
- Planning and coordinating engineers routes across Somerset
- Ensuring routes are logical, efficient and maximise capacity
- Handling customer queries via phone and email
- Creating job cards on the in‑house system with all required details
- Booking in servicing appointments for clients
- Planning engineers routes for the rest of the week once urgent tasks are handled
- Building strong working relationships with engineers and customers
- General administrative duties
- Highly organised and process‑driven
- Able to stay calm under pressure and juggle multiple priorities
- Strong in customer service with a friendly, reassuring approach
- Confident working with engineers and coordinating workloads
- Logistically minded with good problem‑solving skills
- Looking for a long‑term, stable role within a supportive team
- Local knowledge of Somerset is an advantage
- Reliable, hard working and enjoys being part of a hard working team that have fun and support each other
- Experience of logistical administration and route planning would be advantageous
- £25,000 - £30,000 depending on experience
- Monday to Friday, 8:30am-5pm (office based)
- 25 days holiday + bank holidays
- Free on‑site parking
- A genuinely supportive, long‑standing friendly team
- A varied role with real stability and long‑term prospects
Service Administrator in England employer: Lockhart Recruitment
Join a family-run business in Chard that prides itself on a supportive and friendly work culture, where employees thrive in a stable, long-term environment. As a Service Administrator, you'll enjoy a varied role with opportunities for personal growth, all while being part of a dedicated team that values collaboration and camaraderie. With competitive salary packages, generous holiday allowances, and a commitment to employee well-being, this is an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in England
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and team spirit. This will help you connect with them during the chat and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice your customer service skills! Since you'll be handling queries and coordinating with engineers, think of examples from your past experiences where you've successfully managed customer interactions. This will help you shine during the interview.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage multiple responsibilities. Maybe even share a time when you juggled several projects at once – it’ll demonstrate that you can handle the busy nature of the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Service Administrator in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Administrator role. Highlight your organisational skills and any experience with customer service or logistical administration to catch our eye!
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Share why you’re excited about this role and how you can contribute to our friendly team. A personal touch goes a long way in making your application stand out.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lockhart Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like coordinating engineers and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss how you manage multiple priorities. Think of specific examples from your past experiences where you successfully juggled tasks or improved processes. This will highlight your suitability for the busy nature of the job.
✨Demonstrate Your Customer Service Skills
As a Service Administrator, you'll be interacting with customers regularly. Be ready to share examples of how you've provided excellent customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your friendly, reassuring approach.
✨Research the Company Culture
This company values a supportive team spirit, so it’s important to convey that you’re a good fit for their culture. Look into their values and think about how your own work ethic aligns with theirs. During the interview, express your enthusiasm for being part of a hard-working team that enjoys supporting each other.
