At a Glance
- Tasks: Lead sales operations and manage customer relationships in a hands-on role.
- Company: Join a family-run recycling business with a straightforward, no-fuss approach.
- Benefits: Negotiable salary, company vehicle, pension, and bonus scheme.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Shape your career while driving sales growth in a supportive environment.
- Qualifications: Experience in sales management, preferably in construction or recycling.
The predicted salary is between 35000 - 45000 £ per year.
Reporting to: Director and Office Manager
Location: Lockhams Recycling, Shedfield
Hours: Monday to Friday, full-time. Additional hours as required to support the role.
About Lockhams Recycling
Lockhams Recycling is a well-established, family-run recycling and aggregates business serving the local construction, landscaping and trade sectors. We operate a busy yard supplying aggregates, topsoil and recycled materials, alongside grab, haulage and muckaway services. We pride ourselves on being reliable, straightforward to deal with, and easy to work with. No fuss. No drama. Just getting the job done properly.
Role Overview
We are looking for an experienced Sales/Commercial Manager to lead our sales and customer-facing operations, working alongside the current commercial manager who is looking to retire. This is a hands-on role, with day-to-day involvement in orders, customers, pricing and service delivery. You will be responsible for keeping sales organised, supporting the office team, growing accounts, and making sure customers get a consistent, high-quality service. You’ll work closely with the managing director, office manager, transport, and yard teams to keep everything running smoothly. As you will be working for a small (but growing) business, you will need to be versatile and adaptable and happy to get stuck in.
Key Responsibilities
- Lead sales and support admin team
- Oversee incoming orders via phone, email and digital channels
- Manage customer relationships across trade, construction and local clients
- Drive sales growth while maintaining service standards and margins
- Work closely with transport and yard teams to coordinate deliveries and collections
- Handle pricing, quotations, and customer accounts
- Monitor sales performance and report to directors
- Ensure accurate invoicing and support resolution of any payment or account queries
- Improve sales processes, systems and customer experience
- Support marketing and customer communication where needed
Skills and Experience
- Proven experience in a sales management or sales role
- Background in construction, aggregates, recycling or related industries strongly preferred
- Confident supporting a small yard team
- Strong customer service and communication skills
- Commercially aware, with a practical approach to problem-solving
- Organised, reliable, and comfortable in a fast-paced environment
- Competent with Microsoft Office and CRM or order systems
What We Offer
- Salary negotiable dependent on experience
- Company vehicle
- Company pension
- Free on-site parking
- Supportive, straight-talking working environment
- Opportunity to shape and grow the role as the business develops
- Bonus scheme
Job Type: Full-time
Work Location: In person
Commercial Sales Manager in Stevenage employer: Lockhams Recycling Ltd
Lockhams Recycling is an excellent employer that fosters a supportive and straightforward work culture, ideal for those looking to make a meaningful impact in the recycling and aggregates industry. With opportunities for personal growth and the chance to shape your role within a family-run business, employees benefit from a hands-on approach, competitive salary, company vehicle, and a bonus scheme, all while working in a dynamic environment that values reliability and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Sales Manager in Stevenage
✨Tip Number 1
Get to know the company inside out! Research Lockhams Recycling, their values, and what makes them tick. This way, when you chat with them, you can show you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales management and customer service. Think about how your experience aligns with their needs, especially in the construction and recycling sectors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Lockhams Recycling.
We think you need these skills to ace Commercial Sales Manager in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales management experience and any relevant background in construction or recycling. We want to see how you can fit into our straightforward, no-fuss environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Commercial Sales Manager role. Share specific examples of how you've driven sales growth and managed customer relationships in the past. We love a good story!
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application showcases your strong communication skills. Whether it's through your CV, cover letter, or any additional documents, let us see how you connect with clients and support your team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Lockhams Recycling!
How to prepare for a job interview at Lockhams Recycling Ltd
✨Know Your Stuff
Make sure you understand the recycling and aggregates industry inside out. Familiarise yourself with Lockhams Recycling's services, like their haulage and muckaway offerings. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Sales Skills
Prepare specific examples of how you've driven sales growth in previous roles. Think about times when you improved customer relationships or streamlined processes. Be ready to discuss how you can bring that experience to Lockhams Recycling.
✨Be a Team Player
Since this role involves working closely with various teams, highlight your collaborative skills. Share instances where you've successfully worked with transport or admin teams to achieve common goals. This will demonstrate your adaptability and hands-on approach.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and future growth plans. This shows that you're not just interested in the role but also in how you can contribute to the company's success. Plus, it gives you a chance to assess if it's the right fit for you!
