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- Tasks: Drive deployment and optimisation of advanced data solutions for customers.
- Company: Join a tech startup revolutionising the data industry with exciting growth plans.
- Benefits: Enjoy flexible work options and opportunities for professional development.
- Why this job: Be at the forefront of data security while collaborating with diverse clients.
- Qualifications: Bachelor’s in Computer Science or equivalent, plus 3 years in data/cloud technologies.
- Other info: Full job spec available upon application to Locke44.
The predicted salary is between 36000 - 60000 £ per year.
Locke44 are proud to be partnering with an exciting technology startup. They are revolutionizing the data industry with plans for rapid growth in 2025. We are looking for an experienced Customer Success Engineer to drive the successful deployment, integration, and optimization of advanced data solutions across a complex enterprise environment. This role involves close collaboration with customers to ensure seamless implementation, maximize platform performance, and deliver measurable value. You'll be at the forefront of securing sensitive data at scale, working across a variety of architectures and technology stacks.
RESPONSIBILITIES:
- Serve as a technical subject matter expert, providing in-depth knowledge and guidance tailored to each of the customer’s environments.
- Lead successful onboarding, training, and enablement initiatives to ensure smooth adoption and long-term value realization.
- Collaborate closely with the customer to understand the technical requirements, business objectives, and pain points, delivering tailored solutions and use cases through a consultative, hands-on approach.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
- Strong proficiency in SQL and scripting languages such as Python; solid hands-on experience working in cloud-based environments.
- Minimum of 3 years of experience working with data and cloud technologies, including databases, cloud infrastructure, and basic cloud administration (e.g., networking, compute and storage resources, identity and access management).
- Familiarity with APIs, web services, and automation through scripting or programming languages.
- Practical knowledge and demonstrated experience in areas such as Data Loss Prevention (DLP), Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management is highly preferred.
- Proven success in a technical, customer-facing role within a software or SaaS company.
Full spec available, please apply to Locke44 for the details.
Customer Success Engineer employer: Locke44
Contact Detail:
Locke44 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Brush up on your SQL and Python skills, and ensure you understand cloud-based environments thoroughly. This will help you speak confidently about your technical expertise during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences in customer-facing roles. Think of specific examples where you successfully onboarded clients or resolved technical issues. This will demonstrate your ability to deliver value and build relationships with customers.
✨Tip Number 3
Research the company and its products thoroughly. Understand their mission, values, and the specific data solutions they offer. This knowledge will allow you to tailor your responses and show genuine interest during the interview process.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview preparation.
We think you need these skills to ace Customer Success Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success, technical expertise, and any specific skills mentioned in the job description, such as SQL, Python, and cloud technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the responsibilities. Mention specific experiences where you've successfully implemented data solutions or worked closely with customers.
Showcase Technical Skills: In your application, emphasise your technical skills and experience with data and cloud technologies. Provide examples of how you've used these skills to solve problems or improve processes in previous roles.
Highlight Customer-Facing Experience: Since this role is customer-facing, include examples of your experience in similar positions. Discuss how you've collaborated with clients to understand their needs and deliver tailored solutions.
How to prepare for a job interview at Locke44
✨Showcase Your Technical Expertise
As a Customer Success Engineer, you'll need to demonstrate your in-depth knowledge of SQL, Python, and cloud technologies. Be prepared to discuss specific projects where you've successfully implemented these skills, and how they contributed to the success of your previous employers.
✨Understand the Customer's Needs
Research Locke44 and their customer base before the interview. Be ready to articulate how you would approach understanding a customer's technical requirements and business objectives, and provide examples of how you've done this in past roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to troubleshoot issues or optimise solutions for clients, and be ready to explain your thought process and the outcomes.
✨Demonstrate Your Communication Skills
Since this role involves close collaboration with customers, it's crucial to showcase your communication skills. Practice explaining complex technical concepts in simple terms, as you'll need to ensure customers fully understand the solutions you're providing.
