Locke is seeking a Head Host/Duty Manager for the Broken Wharf site in London. You will co-operate with departments, manage day-to-day customer service and lead the Front Office team to deliver service excellence in a fast-paced hospitality environment.
Role emphasizes supervising check-in/out, maintaining lobby standards, and driving guest satisfaction while upholding brand standards and operational SOPs.
#J-18808-LjbffrGuest Experience Lead - Front Office in Warrington employer: Locke
LOCKE is an exceptional employer that prioritises employee well-being and growth, offering flexible working hours in the vibrant setting of Greater Manchester. With a strong focus on fostering a collaborative work culture, employees are encouraged to develop their skills and advance their careers within the dynamic food and beverage sector. Join us to be part of a team that values innovation, customer satisfaction, and a rewarding work environment.
