Be you. At work.
Here at Locke, we create spaces where you can be you - and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.
Job Description
Be you. At work.
Here at Locke, we create spaces where you can be you - and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.
The role.
Are you a natural host? A people person with next‑level organisational skills? Do you get a kick from creating a seamless, welcoming experience?
Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…).
What it looks like;
- Creating tell-your-mates experiences for guests
- Being a friendly face and go‑to person for guests, contractors and visitors
- Inspiring and informing guests on local attractions and goings-on
- Welcoming guests when you check them in and leaving a great impression when you check them out
- Managing reservations and queries online, by email, on the phone and in person with a can‑do attitude
- Handling out-of-hours guest queries for other edyn properties
Values you’ll share;
- Courage to question, evolve and be human
- Curiosity to seek out innovation, change and creativity
- Confidence to challenge convention and look for better ways to do and be
- Accountability and the desire to empower those around you
- Freedom to be yourself at work, just as much as at play
- Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
- Recognition of humanity in yourself and others to learn fast, evolve and grow
- a bonus scheme
- holidays (including the option to buy more if you want them)
- wellbeing benefits (Cash Plan and an Employee Assistance Programme)
- free nights in our properties
- awesome recognition schemes
- pension (the tax efficient way)
- company sick pay
- further benefits tailored to your individual needs
When and Where?
We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
Right on the edge of the City, minutes from St Paul’s Cathedral, and just across the Millennium Bridge from Tate Modern, London hotel locations don’t get much better than this.
About Edyn
Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free‑thinking urbanite in all of us. Each of our brands - Locke, SACO and Cove - is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere
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Front of House Assistant - Nights in Warrington employer: LOCKE
As a Chief Engineer at Ember Locke, you will be part of a dynamic team dedicated to redefining the hospitality experience in a unique and characterful environment. Our commitment to employee growth is reflected in our supportive work culture, where innovation and creativity are encouraged, and we offer competitive benefits that enhance your professional journey. Join us in crafting memorable moments for our guests while enjoying the advantages of working in a contemporary hotel setting that values both comfort and exceptional service.
