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For Companies At a Glance
- Tasks: Create memorable experiences for guests and serve delicious food and drinks.
- Company: Exciting new hotel opening in Canary Wharf, London.
- Benefits: Flexible hours, dynamic work environment, and a chance to be part of something special.
- Why this job: Join a vibrant team and help shape unforgettable moments for guests.
- Qualifications: No experience required, just bring your personality and a positive attitude!
- Other info: Be part of a unique hotel opening with great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Dreaming of being a part of a hotel-opening in the heart of Canary Wharf London? Locke London Canary Wharf sits waterside in one of London’s most dynamic districts, moments from the Thames and surrounded by striking modern architecture. Opening in April 2026, the hotel will offer 279 thoughtfully designed rooms and suites set across 19 floors, many with expansive views across Canary Wharf and the city skyline. The building brings Locke’s signature mix of design, atmosphere and energy to East London, with an Italian all-day restaurant, a ground-floor coffee shop, and Canary Wharf’s first rooftop restaurant and bar, offering breathtaking views in a glamorous setting, full of personality.
We're looking for full- and part-time F&B Hosts/Servers to join our team! Start date: Latest 9th March 2026. We open our doors on 1 April, which means that we would like the whole team to join us on-site one month earlier. This training period is a key part of bringing the hotel to life together; we will get to know the hotel, learn our systems, and build the foundation for a great opening. To give everyone the best possible start, this timeframe is fixed.
Responsibilities
- Guest Experience: Create memorable, tell-your-mates’ moments that make guests want to return.
- Bar & Restaurant Service: Be the welcoming, reliable face guests naturally turn to. Take orders, process payments, prepare and serve both alcoholic drinks and hot beverages.
- Food Service: Deliver dishes from the kitchen to guest tables with confidence, care and good timing.
- Barista: Crafting consistently excellent espresso-based drinks and pour-overs using top quality beans and equipment.
- Reservations & Enquiries: Handle restaurant reservations and guest queries online, by email, phone and in person with a positive, can-do attitude.
- Cross-Team Communication: Keep communication smooth with Reception, Maintenance and other departments to ensure great service.
- Feedback & Issue Resolution: Support with guest feedback and resolve any issues in a calm, professional and solution-focused way.
You’ll Succeed In The Above With
- Experience as a server or in a guest-facing role (a plus, but not a requirement)
- Being yourself - we want you to bring your personality to work!
- Flexibility - working days (including weekends and bank holidays) and working hours
- Being proactive, confident, responsible and reliable
- Intuitive customer service
About Edyn
Locke is a collection of design-led hotels across Europe, shaped by their cities and charged with atmosphere. Thoughtful rooms. Social spaces with a pulse. Food and drink that land without fuss. Some guests crash early. Others stay out late. Many do both. We don’t script the stay. We set the stage. Locke is a place to arrive, disappear, reset, or lean into the night - whatever the moment calls for. Working at Locke means taking pride in the craft and approaching hospitality with calm confidence. We value good judgement and people who understand that great hospitality comes from attention, timing and getting the details right.
Food & Beverage Crew employer: Locke
Contact Detail:
Locke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Crew
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out Locke London Canary Wharf online. Familiarise yourself with their style and values so you can show how you fit right in.
✨Tip Number 2
Practice your people skills! Since this role is all about creating memorable experiences, think of examples where you've gone above and beyond for guests or customers. Share those stories during your chat!
✨Tip Number 3
Be ready to show off your personality! They want you to be yourself, so don’t hold back. Let your enthusiasm shine through when discussing why you want to join the team at Locke.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Locke family from the get-go!
We think you need these skills to ace Food & Beverage Crew
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see who you are beyond just your experience. A bit of personality can make your application stand out and show us that you're a great fit for our team.
Tailor Your Application: Make sure to customise your application to match the vibe of Locke London Canary Wharf. Highlight any relevant experience in guest-facing roles or hospitality, and connect it back to how you can create those memorable moments for our guests.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the Food & Beverage Crew. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in being part of our exciting new hotel opening!
How to prepare for a job interview at Locke
✨Know the Venue
Before your interview, take some time to research Locke London Canary Wharf. Familiarise yourself with its unique offerings, like the rooftop restaurant and the Italian all-day dining experience. This knowledge will show your genuine interest in the role and help you connect your skills to their vision.
✨Showcase Your Personality
The job description emphasises being yourself, so don’t hold back! Bring your personality to the table during the interview. Share anecdotes that highlight your customer service skills and how you create memorable experiences for guests. Authenticity can set you apart from other candidates.
✨Demonstrate Flexibility
Since the role requires working various shifts, including weekends and bank holidays, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on extra responsibilities. This will demonstrate your commitment and reliability.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback and resolving issues. Think of specific examples from past experiences where you successfully managed a challenging situation. This will showcase your problem-solving skills and your ability to maintain a calm, professional demeanor under pressure.
