At a Glance
- Tasks: Create unforgettable experiences for guests with warmth and confidence.
- Company: Join Hyatt Centric, a forward-thinking hotel brand in a vibrant new district.
- Benefits: Enjoy flexible work hours, bonus schemes, and wellbeing perks.
- Other info: Great opportunities for growth in a dynamic hospitality environment.
- Why this job: Be part of a team that values empathy and personal connection.
- Qualifications: A friendly attitude and eagerness to learn are key.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for House Hosts to join Hyatt Centric, Cambridge. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge.
In an (overly simplistic) nutshell our House Hosts are:
- Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold.
- Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses.
- We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.
- Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and are eager to learn and evolve.
When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others.
In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.
Work Flexibility We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Hyatt Centric: a sleek, avant-garde style 4* hotel, in the brand-new, sustainable district of Eddington.
House Host/ Receptionist in Cambridge employer: Locke
Hyatt Centric, Cambridge is an exceptional employer that champions a culture of soulful hospitality and personal growth. With a focus on flexibility, wellbeing benefits, and a supportive work environment, we empower our House Hosts to connect authentically with guests while embracing their individuality. Located in the innovative Eddington district, our team enjoys a vibrant atmosphere that fosters creativity and collaboration, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land House Host/ Receptionist in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hyatt Centric's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your warm and confident vibe! As a House Host, you'll need to be effervescent and engaging. Try role-playing with a friend or in front of a mirror to nail that friendly approach and make a lasting impression.
✨Tip Number 3
Show off your curiosity! During the interview, share examples of how you've adapted to different situations or guests in the past. This will highlight your ability to read people and tailor experiences, which is key for this role.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team. This not only shows your interest but also helps you gauge if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace House Host/ Receptionist in Cambridge
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your true personality shine through. We want to see the real you, not just a work persona. Show us how your warmth and confidence can create that soulful hospitality we’re all about!
Tailor Your Application:Make sure to customise your application for the House Host role. Highlight your unique experiences and skills that align with our vision of curating memorable guest experiences. It’s all about connecting with empathy and honesty!
Show Your Curiosity:We love endlessly curious individuals! In your application, share examples of how you've adapted your approach to meet individual needs. This will show us that you’re ready to embrace our guests' diverse desires from the moment they step in.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find more info about the role and our awesome benefits there. We can’t wait to hear from you!
How to prepare for a job interview at Locke
✨Show Your Warmth
As a House Host, your personality is key! Make sure to convey your warmth and confidence during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will showcase your ability to create a welcoming atmosphere.
✨Be Curious
Demonstrate your curiosity about the role and the company. Prepare thoughtful questions about Hyatt Centric's approach to hospitality and how they curate unique experiences for guests. This shows that you’re not just interested in the job, but also in contributing to their vision.
✨Embrace Technology
Familiarise yourself with any systems or tech that might be used in the role. If you have experience with hotel management software or customer service tools, mention it! Showing that you’re eager to learn and adapt will resonate well with the interviewers.
✨Share Your Stories
Think of examples from your past experiences where you’ve gone above and beyond for a guest or customer. Sharing these stories will illustrate your commitment to exceptional service and your ability to connect with people on a personal level.
