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- Tasks: Lead guest services and manage front desk and night team operations.
- Company: A leading hospitality group in Cambridge with a people-first culture.
- Benefits: Attractive employee benefits and opportunities for career progression.
- Why this job: Make a difference in guest experiences while growing your career.
- Qualifications: Experience in branded hospitality and strong communication skills.
- Other info: Join a dynamic team focused on service excellence.
The predicted salary is between 30000 - 40000 £ per year.
A leading hospitality group in Cambridge is seeking an inspiring Front Office Manager for its dual-branded property. You will lead the guest services experience, ensuring high levels of service and satisfaction while managing both front desk and night team operations.
The role requires previous experience in a branded hospitality environment, strong operational abilities, and excellent communication skills.
Join a people-first culture with opportunities for career progression and attractive employee benefits.
Dual-Brand Front Office Leader in Cambridge employer: Locke
Contact Detail:
Locke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Brand Front Office Leader in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in dual-branded properties. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your personality! When you get that interview, let your passion for guest services shine through. Share stories that highlight your operational skills and how you've created memorable experiences for guests.
✨Tip Number 3
Research the company culture! Before your interview, dive into the hospitality group's values and mission. This will help you align your answers with their people-first approach and show them you're a perfect fit.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Front Office Manager. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Dual-Brand Front Office Leader in Cambridge
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you’ve gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in managing front desk operations and any leadership roles you've held. We want to see how your skills align with our people-first culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the Front Office Leader position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Locke
✨Know the Brand Inside Out
Before your interview, dive deep into the hospitality group’s values and mission. Understand their dual-branded approach and how it impacts guest services. This knowledge will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to inspire and motivate staff while maintaining excellent service standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and operational abilities. Think of specific scenarios where you improved guest satisfaction or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, opportunities for career progression, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.