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- Tasks: Build strong client relationships and manage exciting events in a dynamic environment.
- Company: Join Locke, a vibrant community focused on creativity and innovation.
- Benefits: Competitive salary, professional development, generous holiday entitlement, and supportive team culture.
- Why this job: Be part of a growing company and make a real impact on memorable experiences.
- Qualifications: Strong communication skills and attention to detail; experience in events is a plus.
- Other info: Flexible working hours with opportunities for career progression.
The predicted salary is between 30000 - 32000 £ per year.
Location: Manchester, Greater Manchester, United Kingdom
Salary: £30,000 to £32,000 per annum
Position Type: Full-time, Permanent
Be you. At work. Here at Locke, we create spaces where you can be you - and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.
Responsibilities
- Working within the reactive team to build strong client relationships through regular contact by phone, email, and in-person (experience in a commercial team, ideally in Lifestyle or upper midscale property or destination venue is desired).
- Respond to M&E enquiries according to company standards and manage enquiries to maximise sales, occupancy, and revenue, including up-selling hotel facilities.
- Manage bookings via in-house system, create written confirmations, and contracts (you will need high attention to detail, ensuring brand standards and revenue maximisation).
- Liaise with clients to gather accurate event and reservation details whilst delivering excellent service via face-to-face and telephone interactions (strong communication skills required).
- Accurately input all enquiries into Sales system.
- Work collaboratively within both the commercial team and wider hotel.
- Consider prevention, recovery, and investigation of any complaints (problem-solving and guest care skills is essential).
- Typically, this role will operate Monday to Friday office hours, however you will be required to work weekends and evenings as and when business requires. Any hours over your contracted 40 hours per week, will be paid.
Values you’ll share
- Courage to question, evolve and be human.
- Curiosity to seek out innovation, change and creativity.
- Confidence to challenge convention and look for better ways to do and be.
- Accountability and the desire to empower those around you.
- Freedom to be yourself at work, just as much as at play.
- Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas.
- Recognition of humanity in yourself and others to learn fast, evolve and grow.
What We Offer
- A competitive salary package of £30,000 to £32,000 per annum.
- Permanently, full-time employment within a supportive and friendly team.
- Opportunities for professional development and career progression.
- Exposure to a wide variety of events and clients across multiple industries.
- Generous holiday entitlement and company benefits in line with industry standards.
If you are ready to take the next step in your career and contribute to the success of edyn’s events, we would love to hear from you. Apply now to join our passionate team in Manchester and help us deliver outstanding experiences that leave a lasting impression.
Meeting & Events Executive in Manchester employer: Locke Hotels
Contact Detail:
Locke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Executive in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out Locke's social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can confidently talk about your experiences. Role-play with a friend or use our StudySmarter tools to polish your pitch.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and curious about the role. Think about what you want to know about the team dynamics or upcoming events at Locke.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Meeting & Events Executive in Manchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Meeting & Events Executive role. Highlight your relevant experience and skills that align with our values and the responsibilities mentioned in the job description.
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Locke Hotels
✨Know Your Stuff
Before the interview, make sure you understand Locke's values and what they stand for. Familiarise yourself with their approach to client relationships and event management. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Meeting & Events Executive, strong communication is key. Prepare examples of how you've successfully managed client interactions in the past. Think about times when you’ve resolved issues or enhanced client experiences, as these stories will highlight your problem-solving abilities and customer care skills.
✨Attention to Detail is Crucial
Since the role requires managing bookings and creating contracts, be ready to discuss how you ensure accuracy in your work. Bring up any tools or systems you've used to maintain high standards and avoid errors. This will show that you take pride in your work and understand the importance of detail in event management.
✨Be Ready to Roll Up Your Sleeves
Locke is looking for someone who’s not afraid to get stuck in. Be prepared to talk about your willingness to work flexible hours and tackle challenges head-on. Share examples of when you've gone above and beyond in previous roles, as this will resonate with their desire for a proactive team member.
